The platform is able to support business from all sides. There are modules to work with clients such as CRM, website builder, contact center, e-commerce section. And there are modules for internal cooperation helping company to optimize employee communications, effeciency and HR management.
Bitrix24 is created as an online office of the company. There is an automatic company organization where users can see a hierarchy of the company and managers can modify access rights. Every user also has a profile with personal details like job title, address details, contact and personal information. It makes the process of search much easier. Every user can start a chat, call or videoconference directly from employee profile. Or just type the name, find the right one and start right away.
The intranet is equipped with a classic newsfeed, where users can make posts, attach files, start polls. Posts can be directed to everyone, like companywide announcements, or be sent to the work/project group or to particular people. No spam! Users receive only posts that are relevant to them – where they are mentioned or if they belong to the group. Comments to the posts can easily substitute work emails, as this format is faster, more convenient and keep things in one place. Ah, and let’s not forget about emojis and classic social network memes that also can be added to the working environment for employee engagement.
In Bitrix24 users can manage their communications freely and work on their tasks and projects. There is a whole section of tools for task management. Gantt charts and Kanban are available for a better view of deadlines and work in progress. Other necessities for office work also present – document management tools, online storage for files, calendars, knowledge management instruments. Everywhere across Bitrix24 software, there are customizable access rights, so you can manage things in private, in a group or in public.
Bitrix24 has a wide range of functionality and a big part of it is available for free. And by ‘free’ we mean that free plan will stay free forever. If you want to try all premium features there is a 30-days trial. We want you to know what you get before you pay, so there are no tricks. If you want self-hosted software, we have it as well. It comes with open-source code access.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
P.S. If you share this page in Facebook or Twitter with hashtag #bitrix24, you'll automatically get a chance to win a 12-month subscription for Bitrix24 Professional ($2400/yr value)
Bitrix24 manuals are available at training.bitrix24.com. We also have a great YouTube channel that covers every aspect of Bitrix24 apps, from sales to planning to communications to document management. To download self hosted editions of Bitrix24 that can be installed on your own server and come with open source code access, please visit Bitrix24 Self Hosted page.