Find The Best Free Reliable CRM

Learn about CRM review scam. How identify best CRM vendors in 2022, get rid of unreliable and used to be good solutions, refer to newest customers reviews and, finally, find the best free CRM software that's really free. Unlimited, scalable, customizable and secure.

Watch out for CRM review scam! If you google 'best CRM reviews' or 'CRM reviews 2020' you will find a number of sites that are operated by SEO professionals. The easiest way to identify SEO pages is to look at how they link to CRM software they are reviewing. If all links are direct (for example, link to is – the review is probably honest and independent. However, if there is a redirect or an affiliate link, the review unlikely to be unbiased. Instead, those SEO companies are likely to be pushing certain CRM vendors who pay them for better ranking. This is exactly why Bitrix24 CRM, which is used by over 10 million companies, usually excluded in such reviews and always included as best free or cheap CRM option by independent reviewers. The 'pay to play' reviews avoid including Bitrix24 because our free version has more options than many commercial CRM systems, and we don't have an affiliate program.

And do you know how SEO professionals usually charge for their work? Per clicks. Just one single click might cost around 4 dollars. What to say about hundreds and thousands of people that go through the link. Interested website visitors is precious for sellers, but you can’t ignore costs that created by attempts to generate traffic. Significant expenses usually mean that the company would balance their income to negotiate profits. Most of them do it by severe cutting of their free plan features or by changing charging policies. For example, popular tactics in the CRM market is to charge not per account, but for every CRM user in the account. So, when a company grows, its charges grow along. They may also try hard-sell techniques as soon as they get their hands on your contact information.

Bitrix24 is different, truly different from a very beginning. Our free plan is extremely generous and in some ways even unlimited. Commercial Bitrix24 plans are priced per account, not per user. With Bitrix24, you really can have unlimited CRM users for only 199 dollars a month. Let’s not mention a ton of useful and even essential features that come with it in a package.

We encourage you not to believe us baselessly, but to test as many CRM options as possible. If you already had a chance to try Bitrix24 and got back to this page, please help us fighting the paid CRM review scam by pressing social media buttons that you see on this page.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic features

  • Free unlimited records
  • Free 5GB online storage
  • Email marketing
  • Free call center
  • Free custom fields
  • Quotes & invoices
  • Free call center
  • Cloud or self hosted (open source code access)
  • Free mobile CRM iOS and Android
  • Free integrations (RestAPI)


Unlimited CRM

  • Leads/Contacts/Companies/Deals
  • Calendars & Scheduling
  • Quotes and Invoices
  • Product Catalog
  • Import & Export
  • Currencies and taxes
  • Learn more


Fully Customizable

  • Custom fields
  • Sales automation
  • Custom forms
  • Custom access right settings
  • Web to CRM
  • Email to CRM
  • Call to CRM


Free Contact Center

  • Email marketing
  • Unlimited email templates
  • HTML template apps
  • Mail merge for individual emails
  • Calls to/from CRM
  • Phone call recording
  • Instant Messaging
  • Video conferencing
  • Internal collaboration
  • Helpdesk & Tickets


Powerful Reports

  • Custom reports
  • Dashboards
  • Sales pipelines
  • Sales funnels
  • Analytical tools
  • Agent productivity monitoring
  • Unlimited quotes and invoices
  • Lead sources (marketing channels)


More than just CRM

  • Tasks inside CRM
  • Document management
  • Online storage
  • Sales agent management (HR tools)
  • Free intranet (collaboration)
  • Employee engagement
  • Much more!


For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
12,000,000+ organizations have chosen Bitrix24