Free CRM Tools

Bitrix24 #1 CRM with 20+ free tools. Cloud, open source, Android, iOS

What are CRM tools?

Looking for best CRM tools? Bitrix24 is client relationship management software that comes with over 20 free CRM tools. It is available in cloud and on-premise, with open source code, CMS and API included. A free Bitrix24 plan comes with unlimited contacts, emails, quotes, invoices and mobile CRM. Bitrix24 works both on Android and iOS as well.

Which free CRM tools are available in Bitrix24?

#1 Lead management. This tool allows you to generate leads (people who might be interested in your products or services) and convert them to paying customers.

#2 Pipeline management. This CRM tool allows you to manage current and future deals.

#3 Email marketing. This tool allows you to reach your customer base via email. SMS and telemarketing options are available in Bitrix24 as well.

#4 Contact center. This CRM tool allows you to provide customer support via online chat, social networks, telephone, email or mobile messengers.

Register your free account now and get to test the other 15 top CRM tools available inside Bitrix24.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

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Basic features

  • 100% free for 12 users
  • 5 GB free online storage
  • Unlimited records
  • Quotes, invoices email marketing
  • Phone calls to and from CRM
  • Cloud or self hosted, API included
  • Mobile app for iOS and Android

Free lead management tools

There a number of lead management tools inside Bitrix24 CRM. In addition to standard Excel file import, Bitrix24 offers web-to-lead, email-to-lead and call-to-lead option, which means your CRM database can be populated AUTOMATICALLY when someone fills out a form on your website, sends you an email or calls your phone number. Another great feature is ability to set custom scenarios how leads get distributed among your sales reps. Bitrix24 can even 'listen' to social networks and create leads when specific keywords are mentioned.

Free lead management tools

Free marketing tools

Bitrix24 comes with free email marketing and telemarketing tools, which means you can start selling as soon as you get leads inside your CRM. You can send individual emails or in bulk, and all replies will be stored in CRM database attached to specific individual or company. You can create as many email templates as necessary and automate emailing according to set rules. Likewise, free virtual call center that comes with Bitrix24 lets you call your prospects, receive phone orders from them, provide phone support and do much more.

CRM marketing tools

CRM reporting tools

Bitrix24 comes with a number of CRM reporting tools starting with the sales funnel, which shows how many deals and in which states you have in your sales pipeline (importantly, you can set your own stages that reflect your unique sales processes). All the standard reports (sales, activity by agent, invoices sent, etc) are available, but you can also build reports around custom fields in your CRM. Again, these are available absolutely free.

CRM reporting tools

Collaboration tools for your sales team

Bitrix24 comes with a number of collaboration tools for your sales team, including activity stream, intranet, tasks and project management, file sharing, document management, group chat, mobile messenger, videoconferencing, absence calendar, leave requests, attendance tracking, time management, sales manuals, idea management and much more. Sales is a team sport and with Bitrix24 you are the winner.

Free sales force management

Bitrix24 CRM manual is available here. If you are interested in buying self-hosted editions of Bitrix24, which come with API, CMS and source code, can be easily customized and integrated with other tools, please download a trial version here.

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