Fully Featured CRM System With Hosted Live Chat

Powerful and Free CRM system with live chat widget. Provide better customer experience to your new and existing clients and win more sales. Install widget on your website or create a free hosted landing page with live chat via Bitrix24 website builder.
Bitrix24 comes with an internal chat system that also supports audio and video calls, allowing your sales agents to effectively collaborate with each other.

Next, you have a live chat widget that you can install on any website (Wordpress, Magenta, Shopify, Joomla, Drupal, etc.) to communicate with your existing or potential clients in real time. No website? No problem, Bitrix24 gives you hosted live chat as well, and yes, this is absolutely free as well for unlimited users with unlimited chat sessions.

Free CRM chatbots? You shouldn't ask - Bitrix24 supports Microsoft Bot Framework and our API is open.<

What makes Bitrix24 so much better than all other live chat CRM software, other than the price? One word - omnichannel. Bitrix24 doesn't just give you free live chat CRM. It also gives you open channels for social media, email, phone calls and other means of communications. Yes, it's all stored inside a single CRM, giving you 360 view of your clients. Try Bitrix24 today and start communicating with your customers.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic Features

  • Unlimited users free
  • Custom quotes and invoice 
  • 5GB free online storage
  • Web based and on premise
  • Unlimited CRM records free
  • CRM Import/Export
  • Flexible access rights
  • Free mobile apps for iOS and Android
  • API and source code available

Best Free CRM

  • Leads/Contacts/Companies/Deals
  • Custom sales stages
  • Custom fields in CRM
  • Quotes and Invoices
  • Products and Product Catalog
  • CRM activity stream
  • Currencies and taxes


Import & Export

  • Excel & CSV
  • Email to lead
  • Call to lead
  • Web to lead (external web forms)
  • Manual entry
  • Mobile entry


Sales Automation

  • Custom workflows (business processes)
  • Email marketing
  • Access rights
  • Automatic lead assignment
  • Sales funnel
  • CRM reports
  • Tasks and documents
  • Calendar and scheduling


Call Center and Telemarketing

  • Incoming calls
  • Outbound calls
  • Rent local number
  • Rent toll free number
  • Use your number
  • Call recording
  • Call forwarding


For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
12,000,000+ organizations have chosen Bitrix24