What is a digital workplace anyway? Think of virtual workspace where you can communicate and collaborate with your coworkers, clients and business partners. That’s a general idea. Bitrix24 took it and rapidly improved it.
First of all, the platform is shaped like a regular social network, but for work. Every user has a profile with personal, contact and professional information. All users are automatically included in an organizational chart, where hierarchy and access rights can be customized. Users can participate in instant chats, call and videoconferences. They can create groups for work and projects, interests, offices and teams. Every post in the group will appear in newsfeeds of relevant users, that have group membership or were mentioned.
There are places for work as well. Users can use shared calendars, documents, file storage. Task and project management tools are available. In fact, Bitrix24 goes even further, offering CRM system, fully-featured contact center and free website builder. Therefore, a company can manage everything from Bitrix24. It is so great digital workplace software, that you can move from traditional offices to remoted work in one day.
In addition, Bitrix24 has an option of extranet users. It is useful when you work with clients, partners, freelancers and other external specialists. External users in Bitrix24 become partially included in work activities. For example, they can work with documents, participate in chats, calls or videoconferences. They see some events and files on company or group boards. But they see only pieces of company life, where they have access. Bitrix24 has a very flexible system, so every user can have things for themselves, for group share or companywide.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.