Free Custom Live Chat And Online Customer Support Software

Set up a live chat widget for your website or public page, provide your customers with unlimited support in real-time. Connect your widget with CRM and receive customer feedback with new leads. Build brand loyalty and increase customer satisfaction.

If you are looking for free live chat software for your website or public page, you'll love Bitrix24. There are serious reasons for that!

Well, let’s start that in Bitrix24 free actually means free – you can have as many chat sessions as you need. And we do not limit our free plan to a single chat agent – you can have up to twelve users free of charge and can stay on the line as long as you want. And if you do not have any website to put the widget in, create one with our Bitrix24.Sites. There is an easy block structure and no coding skills required. All websites are not limited with a number of site and landing pages and are responsive to different devices. Recently there was online store added, where you can place up to 35 products to the catalog and receive unlimited orders and use online payments.  Plus, you can use it for any CMS – Wordpress, Joomla, Drupal, etc.

As you might already understood, with a free live chat software, you get for free a ton of other essential features for a business development and company collaboration. For example, Bitrix24 has a fully featured omnichannel contact center. It is able to support all popular channels used for communications between businesses and their customers. Website chat is just a one of them. Emails, registration and callback forms, telephony, social networks messengers’ integrations are all available in Bitrix24 contact center. Skype, Telegram, Slack, GroupMe, Kik? Yes, these are supported as well. One solution for all communications you need.

The best thing is that all data from communications, chat sessions, callback and registration forms is stored inside Bitrix24 CRM (which is also free), giving you access to unlimited client base growth, email marketing, lead nurturing and other sales tools to pull your leads through all stages of the sales process to a deals. It makes Bitrix24 the best free live chat software for small businesses on the market.

Just create a free account and start setting the widget.

Register now or check out our videos and CRM manual for a quick start.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic features

  • Free unlimited CRM records
  • Free 5GB online storage
  • Live chat
  • Website builder
  • Web forms
  • Callback
  • Any CMS
  • Cloud or self-hosted (open source code access)
  • Free mobile apps for iOS and Android
  • Free integrations (RestAPI)


Free customizable live chat box

  • Embed code
  • Customizable appearance
  • Adaptive design (mobile sites)
  • Business hour settings
  • Entire website or selected pages
  • Hosted live chat if you don't have a website
  • Virtual assistants (bots)
  • Microsoft Bot Framework
  • Learn more


Smart routing

  • Queueing rules
  • Time out settings
  • Conversation transfer
  • Canned responses
  • Whisper mode
  • Agent ratings
  • Greeting message
  • Designated agents
  • Unanswered inquiries rules


Omnichannel CRM

  • Emails
  • Telephony
  • Web forms
  • Social network' messengers
  • Chats for agents
  • Online store with unlimited orders
  • CRM with an unlimited client base
  • Sales automation
  • Video conferencing
  • Learn more


For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
12,000,000+ organizations have chosen Bitrix24