If you are looking for free live chat software for your website, you'll love Bitrix24. First of all, free actually means free - you can have as many chat sessions as you need, without limitations. Second, we don't limit the free edition to a single chat agent - you get twelve chat agents free of charge. Third, Bitrix24 is a fully featured omnichannel contact center.
In plain English that means Bitrix24 support all popular channels used for communications between customers and businesses. On site chat? Yes. Email? Yes. Web forms? Yes. Telephony? Yes. Callback forms? Yes. Social networks, like Facebook? Yes. Did someone say 'messengers'? Skype, Telegram, Slack, GroupMe, Kik? Yes, these are supported as well. One solution for all your communication needs
Best of all, all chat sessions, call back and web form data is stored inside Bitrix24 CRM (which is also free), giving you access to email marketing, lead nurturing and other sales tools to convert leads into clients, and making Bitrix24 the best free live chat software for small businesses on the market. Plus, you can use it for any CMS - Wordpress, Joomla, Drupal, etc.
Bitrix24 CRM manual is available here.
If you are interested in buying self-hosted editions of Bitrix24, which come with API, CMS and source code, can be easily customized and integrated with other tools, please download a trial version here.