Free live chat software

Free live chat software

If you are looking for free live chat software for your website, you'll love Bitrix24. First of all, free actually means free - you can have as many chat sessions as you need, without limitations. Second, we don't limit the free edition to a single chat agent - you get twelve chat agents free of charge. Third, Bitrix24 is a fully featured omnichannel contact center.

In plain English that means Bitrix24 support all popular channels used for communications between customers and businesses. On site chat? Yes. Email? Yes. Web forms? Yes. Telephony? Yes. Callback forms? Yes. Social networks, like Facebook? Yes. Did someone say 'messengers'? Skype, Telegram, Slack, GroupMe, Kik? Yes, these are supported as well. One solution for all your communication needs

Best of all, all chat sessions, call back and web form data is stored inside Bitrix24 CRM (which is also free), giving you access to email marketing, lead nurturing and other sales tools to convert leads into clients, and making Bitrix24 the best free live chat software for small businesses on the market. Plus, you can use it for any CMS - Wordpress, Joomla, Drupal, etc.

Register now or check out our videos and CRM manual for a quick start.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic features

  • Free unlimited records
  • Free 5GB online storage
  • 12 agents free
  • Live chat
  • Web forms
  • Callback
  • Any CMS
  • Cloud or self hosted (open source code access)
  • Free mobile apps for iOS and Android
  • Free integrations (RestAPI)
Free live chat software for websites

Free customizable live chat box

  • Easily embeddable (embed code)
  • Customizable appearance
  • Adaptive design (mobile sites)
  • Business hour settings
  • Entire website or selected pages
  • Hosted live chat if you don't have a website
  • Virtual assistants (bots)
  • Microsoft Bot Framework
  • Learn more
Open source live chat software for business

Smart routing

  • Queue rules
  • Time out settings
  • Conversation transfer
  • Canned responses (beta)
  • Whisper mode
  • Agent ratings (beta)
  • Greeting message
  • Designated agents
  • Unanswered inquiries rules
  • Learn more
Best live chat software reviews

Omnichannel CRM

Live chat software for small business

Bitrix24 CRM manual is available here. If you are interested in buying self-hosted editions of Bitrix24, which come with API, CMS and source code, can be easily customized and integrated with other tools, please download a trial version here.

4,000,000+ organizations are already using Bitrix24