As you know, Bitrix24 currently ranks as the most popular free CRM system by number of users in the entire world. Over 6 million businesses started using our free CRM after it was launched in 2012. What you may not know that the original version of Bitrix24 was launched in 2008 as on-premise solution and open source edition is still available for download on our website.
People search for open source CRM systems for three distinctly different reasons. First, they want a 100% free CRM. If that’s your case, you are probably better off using free unlimited cloud Bitrix24 edition, because it has no limits on records and we’ll host the data free for you. This is actually cheaper than using an open source CRM, because you don’t need to pay for servers or hosting.
The second reason people go for open source CRM is that they need source code access for customization. If that’s your case, the free cloud Bitrix24 WILL NOT work and you need to try open source Bitrix24 in order to see if it meets your criteria.
The third reason people search for open source CRM software is because they want to MAKE MONEY by reselling a free open source CRM to their clients as a custom-made CRM. If that’s your case, you need to learn about Bitrix24 partner program, because after you become a Bitrix24 reseller, we can send you leads for CRM implementation services. (Bitrix24 is strict with software development and all CRM implementation and customization services are provided by our partners).
Bitrix24 is frequently ranked as the best open source CRM software, because all three scenarios are covered. This is not always the case for other open source CRM systems and their community editions, as SugarCRM, vTiger, SuiteCRM and others. To see if our free CRM will work for you, get your free cloud account now. If you already have a server available, open source edition deployment takes about two hours and can be done by your local Bitrix24 partner.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
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Bitrix24 manuals are available at training.bitrix24.com. We also have a great YouTube channel that covers every aspect of Bitrix24 apps, from sales to planning to communications to document management. To download self hosted editions of Bitrix24 that can be installed on your own server and come with open source code access, please visit Bitrix24 Self Hosted page.