Register free

Meet Freshdesk with Bitrix24 CRM Integration

Meet Freshdesk with Bitrix24 CRM Integration
Bitrix24 Team
October 27, 2022
Last updated: October 27, 2022

Meet new Bitrix24 & Freshdesk integration developed by our Gold partner - ADIGITRANS.

This app works with Facebook integration of Freshdesk. When a new customer contacts your Facebook fan page via chat or comment, new ticket and contact are automatically created.

Default Freshdesk tickets may seem difficult to define it's source. This integration app updates the ticket subject, so that you know where it came from.

If you collected customer's information (e.g. phone number) and updated Freshdesk with it, a new lead will be automatically created on Bitrix24 with specified source. 

Installation guide here.

Free. Unlimited. Online.
Bitrix24 is a place where everyone can communicate, collaborate on tasks and projects, manage clients and do much more.
Register free
You may also like
Bitrix24 tips and updates
Access Permissions To Inventory Management
Contact center
Bitrix24 Open Channels updates
Tasks and projects
Introduction To Business Process Management
5 Books Every Entrepreneur Should Read