What is a business process?

Business process designates a standardized sequence of activities required to accomplish a specific business goal. Invoicing, sending notifications and approvals are typical examples of business processes used in CRM.
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How to use business processes?

Business processes can be manual and automated. Advanced CRM software, like Bitrix24, can partially or fully automate business processes in CRM. For example, your CRM solution can automatically assign leads to different sales agents based on the given criteria (location, language or acquisition channel).
Business process automation allows you to save time and resources on routine operations.
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Business processes in Bitrix24

If you are looking for a simple and powerful business process management software, consider Bitrix24 CRM. With over 35 sales and workflow automation tools on board, Bitrix24 is a perfect CRM system for any business.

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Free

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Unlimited users

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35+ tools

10,000,000+ organizations have chosen Bitrix24