What is inside sales?

The term inside sales designates the process of remote sales development where there's no personal contact between a prospect and a sales agent. The opposite term is 'outside sales', where soliciting is done door to door, via office visits, at conferences and trade shows.
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How do inside sales work?

In most instances, inside sales are coupled with inbound marketing, which acts as a lead generation mechanism for future sales development. Advanced inside sales CRM software supports all inside sales channels, including:
  • Telephony
  • Email
  • Social media
  • Messengers
  • Live chat
  • Website forms
Such software is capable of automating routine 'inside sales' processes for greater efficiency.

Inside sales in Bitrix24

If you are looking for a simple and powerful tool to support your inside sales, consider Bitrix24 CRM. With over 35 sales and marketing tools on board, Bitrix24 is a perfect CRM system for any business.




Unlimited users


35+ tools

15,000,000+ organizations have chosen Bitrix24