In most CRM systems, the term quote designates a formal offer for products or services with set prices. The term 'proposal' can be used instead of a quote, but the meaning is the same. Advanced CRM software, like Bitrix24, already comes with built-in quotes that can be emailed to prospective clients or printed out as a PDF document. Quotes are usually integrated with CRM product catalog and can be converted into invoice with one click. Online payment options for accepted quotes are also usually available.