Best CRM for small businesses

See why Bitrix24 has been called the best CRM for small businesses by PCMag, CIO and other publications.

Free CRM for small business

Bitrix24 is absolutely positively the best free CRM for small business. Why are we so confident? Check out Bitrix24 reviews by PCMag, CIO, Forbes, Inc. and other publications. Bitrix24 really stands out from all the others.

First, our free CRM for small business comes with unlimited contacts, leads, deals, quotes and invoices. That’s right, unlimited records for nothing.

Second, integrated telephony and email marketing are included free of charge in our CRM. You can send up to 5000 emails per month on the free plan. SMS marketing, Facebook Lead Ad integration, voice broadcasting campaigns are available as well.

Third, we give you free online storage for your files and documents. Forth, we give you a free form and landing page builder so that you can easily capture leads and automatically save them to the CRM.

Finally, we give you the option - you can use Bitrix24 in cloud or opt for the on-premise version that comes with open source code access. Yes, open source CRM for small business really does exist.

We understand small business and its needs. That’s why we give you so much absolutely free. Moreover, Bitrix24 comes with a number of tools that aren’t available in other small business CRM systems. For instance, Bitrix24 has tasks and project management as well as time tracking features. This means you can collaborate on a project with your client, accurately track how much time is spent and issue invoices directly from inside your free Bitrix24 CRM.

Join 3 million businesses already relying on us and see why we are so insistent that Bitrix24 really is the best free small business CRM on the market right now.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic features

  • Free for 12 users, 5GB included
  • Unlimited records
  • Unlimited custom fields
  • Integrated telephony
  • Email marketing
  • Quotes and invoices
  • API, CMS, marketplace, source code available

Lead management features

  • Custom lead forms
  • Web to lead
  • Email to lead
  • Phone call to lead
  • Automatic lead distribution
  • Lead qualifying and junking
Best free small business crm with lead management

Free email marketing

  • Emails to and from CRM (Send'n'Save)
  • Bulk emails
  • Custom email templates
  • Email server
  • Email connectors
Best crm for small business with email marketing

CRM with free telephony

  • Already integrated, no setup necessary
  • Rent local, toll free, international numbers
  • Incoming and outbound phone calls
  • Phone call recording
  • Keep your number (if you want)
  • Unlimited lines per number
  • Unlimited numbers per account
Best free small business crm with phone calls

CRM reports

  • Sales funnel
  • Standard reports
  • Custom reports
  • Sales reports
  • Activity reports (agent reports)
Best free crm with sales reports

Bitrix24 CRM manual is available here. If you are interested in buying self-hosted editions of Bitrix24, which come with API, CMS and source code, can be easily customized and integrated with other tools, please download a trial version here.

6,000,000+ organizations have chosen Bitrix24