How do you store information from your clients? All these contact details, social network profiles, previous orders, addresses, preferences. The bigger your company gets, the trickier it becomes to keep everything in some kind of table or document. It gets harder to find, takes longer to search. So you are looking for a neat CRM database software, where you can keep it all and do not worry that something will get lost, aren’t you? Preferably, free and unlimited.
Well, Bitrix24 is a free CRM centric database software with a bunch of different tools, including collaboration, communication and task management, but here let’s concentrate on the CRM features. Talking about data storing, it is hard to ignore that Bitrix24 has unlimited data storage. Unlimited leads, contacts, companies and deals can be imported from, for example, Excel tables or other CRM service. Every card has an automatic timeline of interactions and has all information linked to this particular subject.
Another good thing is that you can actually work with your entities in any direction. Bitrix24 CRM is integrated with email, telephony, social networks and instant messengers. This means that any time you receive an email message, it’s automatically added to Bitrix24 CRM to an appropriate customer record. If contact details aren’t in the base already and considered new, you automatically get a new lead, that can be put in the line of CRM agents for further processing.
Reply to emails inside the CRM, and each reply will be stored there. Same is true for phone calls – make and answer calls from Bitrix24 contact center. Recordings of all phone conversations can be stored inside the CRM as MP3 files. Do you use Facebook, Instagram, Viber, Telegram, Skype or other social networks and mobile messengers? Bitrix24 is easily integrated with those too. Refill and maintain your CRM database from all the channels you already use.
Bitrix24 requires no setup and is available on Android and IOS. There are mobile and desktop apps or access from any web browser. Register today and join over 7 million users who already use the world’s best free CRM