Free CRM Database Software

If you are looking for a free CRM database system, nothing compares to Bitrix24. Import the data you have or create from a very beginning in the Customer Relationship Management (CRM) system with unlimited data size and free tools.

How do you store information from your clients? All these contact details, social network profiles, previous orders, addresses, preferences. The bigger your company gets, the trickier it becomes to keep everything in some kind of table or document. It gets harder to find, takes longer to search. So you are looking for a neat CRM database software, where you can keep it all and do not worry that something will get lost, aren’t you? Preferably, free and unlimited.

Well, Bitrix24 is a free CRM centric database software with a bunch of different tools, including collaboration, communication and task management, but here let’s concentrate on the CRM features. Talking about data storing, it is hard to ignore that Bitrix24 has unlimited data storage. Unlimited leads, contacts, companies and deals can be imported from, for example, Excel tables or other CRM service. Every card has an automatic timeline of interactions and has all information linked to this particular subject.

Another good thing is that you can actually work with your entities in any direction. Bitrix24 CRM is integrated with email, telephony, social networks and instant messengers. This means that any time you receive an email message, it’s automatically added to Bitrix24 CRM to an appropriate customer record. If contact details aren’t in the base already and considered new, you automatically get a new lead, that can be put in the line of CRM agents for further processing.

Reply to emails inside the CRM, and each reply will be stored there. Same is true for phone calls – make and answer calls from Bitrix24 contact center. Recordings of all phone conversations can be stored inside the CRM as MP3 files. Do you use Facebook, Instagram, Viber, Telegram, Skype or other social networks and mobile messengers? Bitrix24 is easily integrated with those too. Refill and maintain your CRM database from all the channels you already use.

Bitrix24 requires no setup and is available on Android and IOS. There are mobile and desktop apps or access from any web browser. Register today and join over 7 million users who already use the world’s best free CRM

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

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Basic Features

  • Free 12 agents
  • Bitrix24.Drive (5GB storage for free)
  • Unlimited leads, contacts, companies and deals
  • Automatic lead generation
  • Contact center
  • In-built telephony
  • Email marketing
  • Navigation search
  • In the cloud or on-premise
  • Mobile, desktop and any device access

Fully featured CRM

  • Over 20+ tools
  • Import/export of the database
  • Access rights customisation
  • Unlimited quotes and invoices
  • Customizable fields
  • Kanban-style (lean approach) 
  • Contact center with telephony, emails, social networks and other channels
  • Webstore with online payments
  • Product catalog with up to 100 products
  • Learn more

Contact center

  • In-built telephony
  • Email marketing
  • Social network messangers integration
  • Live chat widget
  • Web forms creation
  • Internal communications
  • Learn more

Online Document Storage

  • Online documents & file sharing
  • 5 GB storage free
  • Unlimited storage $199/mo
  • Company/Department/Employee drives
  • Access rights
  • Cross device files syncing & access (PC/Mac/iOS/Android)
  • Share access rights, a-la Dropbox, via post, chat
  • Time and password restricted sharing

Social network space

  • Searchable private and public chats
  • Audio and video calls
  • Videoconferencing
  • Employee directory and profiles
  • Photo and video sharing
  • Newsfeed with relevant news and announcements
  • Contact information (phone, e-mail, social profiles)
  • Project/work/interest groups
  • Task management
  • Learn more

Bitrix24 manuals are available at training.bitrix24.com. We also have a great YouTube channel that covers every aspect of Bitrix24 apps, from sales to planning to communications to document management. To download self hosted editions of Bitrix24 that can be installed on your own server and come with open source code access, please visit Bitrix24 Self Hosted page.

7,000,000+ organizations have chosen Bitrix24