Bitrix24 is #1 free account management software for small business. Unlike most account management solutions that limit themselves to CRM, Bitrix24 gives you a number of additional features.
For instance, Bitrix24 comes with free full featured contact center. This means your clients can contact you via email, phone, social networks, website live chat and you'll be able to provide support via any of these channels, storing the entire history of all communications in one place.
Bitrix24 offers a quote and invoice system that supports retainers and recurring invoicing. There are a number of workflow automation features that help your account managers with routine tasks and alert supervisors if clients aren't satisfied. Email marketing and client reactivation tools are available as well, making Bitrix24 #1 free SMB account management software.
Bitrix24 is available in cloud, on premise with open source PHP code assess, and as Android and iOS apps.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
For more information about Bitrix24, head over to our training courses. We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools. To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.