Free AI Assistant

Business process automation

With Bitrix24, you can easily automate routine operations and streamline your workflows to increase efficiency and get more things done in less time.

Robotic Process Automation (RPA)

Automate any standard business process (document approval, purchase request, expense report, etc.) and save up to 80% of your time on completing routine tasks.

Easy to set up and manage

No-code RPA

Workflow editor

Notifications

Workflow management

Our automated workflows can be used to take a document through approval stages, assign tasks, send emails, or notify of an approaching deadline. This way, you can approve a business trip, request a leave, and more.

No-code RPA

Using our intuitive workflow editor, you simply have to list all the stages a document has to go through, select the required action, and assign the responsible person. No coding skills are required whatsoever.

Easy to monitor and supervise

All process-related activity is saved and stored in a single dashboard, so there's no need to open every stage of a process to see the details and history.

Ready to use RPA in Bitrix24?

Start for free

Smart Process Automation (SPA)

A smart process in Bitrix24 is a customizable type of element in CRM that allows you to create your own work scenarios. Go beyond deals, lead, and quotes – create and automate your own entities (contractor lists, purchase funnels, document registry, etc.).

Easy to set up

Intelligent automation

Wide choice of templates

Integrated with calendar and tasks

Easy to set up

To create a new smart process, you need to configure its components, set the required fields, and enable CRM bindings by selecting the entities you want to link to this new process.

Wide choice of templates

Use our templates or create a smart process from scratch. Set up custom pipelines, sales funnels, Kanban stages, default access permissions for pipelines, and more.

Integrated with other Bitrix24 tools

For advanced process optimization, you can link your smart process to other CRM entities, calendars, tasks, and even task templates.

Ready to use SPA in Bitrix24?

Start for free

MCP in Bitrix24

Connect external AI tools like ChatGPT to Bitrix24 to perform actions inside your workspace: create a task, find a deal, and more. That means faster work, less routine effort, and a smoother daily workflow.

Secure AI access

No-code setup

Natural-language actions

Permission-based control

Fast connection

MCP at a glance

MCP stands for Model Context Protocol. It gives popular AI tools like ChatGPT and Manus AI a structured, secure way to interact with Bitrix24 instead of only providing text responses.

External AI in Bitrix24

With MCP, Bitrix24 becomes part of the AI's working environment. That means the AI can read data, understand context, and carry out actions inside your workspace.

Easy to connect

Setup is quick and straightforward. In Bitrix24 settings, open MCP Servers and enable the option that allows external AIs to connect to your workspace.

Ready to connect external AIs to Bitrix24?

Start for free

What makes Bitrix24 better than 99% of other solutions on the market?

Replaces all your current SaaS solutions
Free forever for unlimited users
Easy to migrate your data from other systems
Integrated with all your favorite services and apps
Used, loved, and trusted by 15,000,000+ organizations worldwide
100% flat fee: predictable costs, no per-user pricing

Start for free

Rules and triggers

Automating certain routine processes via rules and triggers can help you save a great deal of time and eliminate human errors.

Easy, no-code setup

Wide choice of standard rules

Custom automation rules

Integrated with CRM and other Bitrix24 tools

Easy to set up

Configuring a task automation rule in the Bitrix24 process automation software takes only a few minutes and does not require any programming skills whatsoever. The whole process is super intuitive and visual.

Wide choice of operations

You can automate a wide range of standard, routine operations like creating a task, changing a stage in Kanban, task status, assignee, sending a notification to a particular employee, and more.

Integrated with CRM and other Bitrix24 tools

Tasks can be automatically created based on certain triggers and actions in CRM (e.g., when a deal is moved to the next stage, a new task is created for an employee to email an invoice to the client).

Ready to use automation rules & triggers in Bitrix24?

Start for free

Flows

Flows are a clever way of visualizing tasks that are related to a particular process inside your company or department (e.g., legal documents approval). Creating a flow allows everyone to see what the current workload is and identify bottlenecks to increase work efficiency.

Customizable task templates

No more bottlenecks

Real-time workload management

Increased work efficiency

AI-based analysis and recommendations

Multiple ways to work with tasks

To distribute tasks, you can use a queue, assign them manually, or allow the team members to pick pending tasks once they become available.

Flow efficiency

Once your flows start working, you will immediately see if there are any missed deadlines and take the necessary action, which leads to a more balanced and efficient workload management.

Real-time workload management

If the number of tasks in progress exceeds a certain critical value, you will receive a notification and will be able to step in and redistribute the workload more evenly.