Today you can receive incoming and make outbound calls using your RingCentral telephony account directly from Bitrix24.
RingCentral transforms how businesses communicate and collaborate to unleash their full potential. Today over 350,000 organizations choose RingCentral for innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships. RingCentral cloud-based communication and collaboration platform offers much more than traditional office phone systems, VoIP business phone service or virtual PBX. It also includes a comprehensive set of business features that unify voice, video, team messaging and collaboration, conferencing and online meetings and contact center.
1. RingCentral features:
2. Available phone numbers.
3. Cloud PBX.
4. Phone accessories, devices and service.
5. Call management.
7. Voicemail and greetings.
RingCentral is recognized as a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second consecutive year.
Install this application to integrate RingCentral telephony with Bitrix24. All calls made from and received inside your Bitrix24 account will be routed via RingCentral. Configure the application and select RingCentral as your telephony provider.
This is the second version of RingCentral integration with Bitrix24 CRM. We added the ability to automatically connect the manager responsible for the call when the Callback CRM form is submitted. Also the app now handles call forwarding correctly. The errors of the previous version have been fixed, including the compatibility check of the user's RingCentral account with the requirements of the application.
Install the application in a regular manner from the Bitrix24 marketplace and follow the following steps:
For Bitrix24 administrator:
1. Authorize application with your RingCentral account.
2. Enter the telephone number you will make calls through.
3. Configure the settings for incoming and outgoing calls.
4. Select the RingCentral as your telephony provider.
For all users who wants to process calls in Bitrix24:1. Authorize application with your RingCentral account.