CallGear One - communications management system
CallGear: all calls, messages, and requests in Bitrix24
Free
In-app purchases
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Rating
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Installations2
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DeveloperCallGear
Description
CallGear connects virtual telephony, text communications, and requests with Bitrix24.
The integration helps you stop losing inquiries between channels: calls, messages, and requests are transferred to your CRM and routed according to your rules.
Managers can call customers from Bitrix24 in one click, handle inquiries inside the CRM, access call recordings, and receive notifications about missed calls. Team leads can monitor lead handling, team workload, and manager performance.
Key CallGear capabilities:
- Calls
- Built-in telephony widget
- One-click calls from CRM
- Call recordings in the CRM timeline
- Lead, contact, and deal creation
- Tasks for missed calls
- Rule-based inquiry routing
- Chat management
- Customer messaging
- Bulk messaging
- Source tracking
- CRM fields
- Deal data
Additional terms
Integration is connected in a couple of clicks:
1) Click "Install" on this page.
2) Log in to your CallGear personal account with the administrator password in the "Integrations" section
3) Find the "Bitrix24" integration and connect
4) When connecting, help button in the right corner of the screen will guide you through all the steps of connection and settings
Read in full →
1) Click "Install" on this page.
2) Log in to your CallGear personal account with the administrator password in the "Integrations" section
3) Find the "Bitrix24" integration and connect
4) When connecting, help button in the right corner of the screen will guide you through all the steps of connection and settings
