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Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
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CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
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[EQ] Zalo
Free
In-app purchases

[EQ] Zalo

Zalo OA integration

Install
Free
In-app purchases
  • Rating
    No ratings
  • Installations
    285
  • Developer
    EQVN
Description
A simple app help to connect your Zalo OA with Bitrix24, you can chat with user via Open Channel

Note: You cannot use Zalo Notification Service feature on the Free Plan

More detail: https://bitrix24.eqvn.net/tien-ich/tich-hop-oa-zalo/
Installation instructions
Technical support
Data security
Added: 07/12/2021
Technical Support
Mr. Tuan Le - Technical head
Email: tuan.le@eqs.vn
Installation instructions
Installation steps
1. Create zalo app and linked a Zalo OA
2. Active official account API
3. Active webhook events
4. Go to your Bitrix24 account and enter your license in order to enable the app
5. Go to Contact Center menu and click to [EQ] Zalo OA
6. Enter your Zalo app id then copy "Official Account Callback Url" and "Webhook URL" to the Zalo app
7. Comeback to the Bitrix24 account then click to "Grant access for app"
Data security
detailed
[EQ] Zalo
The application requests access to the following data:
app-scope-icon
CRM
full access: view, create, edit and delete leads, contacts, companies, deals, invoices, quotes, activities, user fields etc.
app-scope-icon
Open Channels
full access: view, create, edit and delete connectors; view and edit Open Channel settings; manage Open Channel agents etc.
app-scope-icon
Users (minimum)
read user list and names without contact information
app-scope-icon
Messaging service
full access: view, create, edit and delete message providers; read messages submitted for sending
app-scope-icon
Business Processes
full access: view, create, edit and delete workflow actions, automation rules and triggers; view task list; run workflows
app-scope-icon
Chat and Notifications
full access: view, create, edit and delete chats and messages; connect users to chats; edit chats; read all chat messages
app-scope-icon
Instant system messages (without access to service user channel)
not used in applications
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