Product

Bitrix24 for Healthcare Organizations

HIPAA-compliant. Flexible. Friendly.

Whether you care for humans, animals, or anyone in between — Bitrix24 lets you grow your business with all the tools you might need.

  • Easy appointment management
  • Secure documents control
  • Automated patient base management
Bitrix24

Bitrix24 for Healthcare built to support teams like yours:

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Clinics & private practices

Diagnostic labs & medical imaging centers

Veterinary clinics & animal hospitals

Dental & aesthetic practices

Child development programs

Wellness & coaching services

Elder care & assisted living facilities

Your healthcare organization

Bitrix24 is the driving force behind 15 million businesses worldwide

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Ready for a checkup?

Bitrix24 partners deliver tailored, end-to-end solutions for healthcare organizations. Book a demo and prescribe efficiency for your business with Bitrix24.

Why you need a Bitrix24 Partner

  • Quick product implementation
  • Picking a proper plan
  • Employee education for quicker start
  • Tailored customization for your needs
Bitrix24

Help your medical practice grow with Bitrix24

From first contact to follow-up

  • Securely store and organize patient info in one place
  • Automatically gather patient details from webforms, or social channels
  • Send automated messages, emails, and reminders at every stage of care
  • Collect patient feedback through customizable forms and workflows
Bitrix24

Book in seconds. Relief starts now

  • Patients can book or cancel appointments online
  • Track attendance and reduce no-shows automatically
  • Coordinate specialists, rooms, or equipment - all in one workflow
  • Automatic reminders for patients and staff
Bitrix24

All patient communications in one place

  • Full-featured telephony for incoming and outgoing calls
  • AI transcription and summarization of calls for training and compliance
  • Instant alerts of administrators about missed calls
  • Send confirmations, reminders, and follow-ups to patients
Bitrix24

Because recovery is easier with simpler communication

  • Remote consultations for history intake and next-step planning
  • Post-treatment check-ins when physical exams are not required
  • Family / caregiver communication to keep them updated remotely
  • Patient support and remote coaching for self-care, therapy, nutrition and wellness
Bitrix24

Stay connected to every patient, anywhere

  • Access patient records on the go from your phone
  • Secure team communication in chats and video calls for coordinated care
Bitrix24

Paperwork without the headaches

  • Patient intake and consent forms online
  • Secure document handling with seamless compliance
  • Faster signature of physician orders and care plans
  • Mobile updates for home care and field staff
Bitrix24

See how Bitrix24 helps deliver better patient care

  • "An all-in-one platform with a user-friendly interface. Highly customizable, affordable and integration-friendly."

    Bitrix24

    Abdulkarim Marstawi

    Founder/CEO, Rehabtürk Healthcare Providers' Network

  • "Amee Cohen and Associates has been using the Bitrix24 platform for more than 10 years without a glitch. Our team loves the access the mobile app provides to communications with administration, among teams and with patients. A must have tool/app."

    Bitrix24

    Amee Cohen and Associates

Powerful integrations to keep your practice healthy

Bitrix24

Connect to payment systems, telephony providers, and more through 550+ integrations and a robust REST API

  • SMS, chat & call services: Talk to patients anywhere — no stethoscope needed
  • Payment systems: Handle copays, wellness fees, and billing effortlessly
  • Chatbots for patient self-service: Your virtual receptionist never sleeps
  • Custom integrations from Bitrix24 partners: Because every clinic is unique

Our partners already deliver healthier workflows with Bitrix24

Empower clinics and improve patient care with Bitrix24 Partners

With Bitrix24 they build tailored solutions for healthcare organizations — from clinics to specialty practices — helping teams work faster and smarter.

Bitrix24

Whether you’re a clinic looking to streamline operations or a service provider looking to scale your offerings, Bitrix24 gives you the tools to succeed.

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FAQ

Is Bitrix24 suitable for clinics, private practices, and multi-location providers?

Yes. It’s designed for many healthcare formats—from clinics and labs to dental, wellness, and franchise or multi-location providers—so you can standardize workflows while keeping flexibility.

How does Bitrix24 help with patient relationship management and follow-ups?

Store patient info securely, capture data from webforms/referrals/social, send automated messages and reminders, and track every interaction so follow-ups happen on time.

Does it support online appointment booking and no-show reduction?

Yes. Patients can self-book or cancel, appointments sync instantly with calendars, and automatic reminders plus attendance tracking help reduce no-shows. Waitlists support busy days.

Can we manage calls, messages, and compliance needs in one contact center?

Yes. Use integrated telephony for inbound/outbound calls, log missed calls, record calls for quality/compliance, and apply AI transcription and summaries. Send confirmations via WhatsApp, SMS, email, and more.

Can Bitrix24 integrate with existing EMR/EHR systems?

Yes. Use the open API and integrations to connect your existing systems, avoid vendor lock-in, and build workflows that match your clinic’s processes.