Bitrix24 for Retail

Powerful. Scalable. Built to sell.

Whether you operate a single store or a multi-location retail chain, Bitrix24 helps you attract more customers and boost conversions - all from one unified platform.

Easy online store management
Targeted marketing campaigns
Streamlined inventory control
Enhanced customer experience

Bitrix24 for Retail – built to support businesses like yours:

Single retail stores

Grocery stores & supermarkets

Franchises & multi-location retail businesses

Warehouses

Discount stores

Online retailers (eCommerce)

Your retail business

Specialty stores

Bitrix24 is the driving force behind 15 million businesses worldwide

Learn more

Ready to restock your success?

Bitrix24 partners provide tailored, end-to-end solutions for retail businesses. Schedule a demo to discover how Bitrix24 can improve store efficiency, and elevate customer satisfaction.

Why you need a Bitrix24 Partner

Quick product implementation
Picking a proper plan
Employee education for quicker start
Tailored customization for your needs

Help your retail business grow with Bitrix24

Run your online store effortlessly

Create and customize your website – no coding needed
Quickly update product information and stock levels
Collect orders using CRM-forms on your online store
Sync website customer and order information directly to your CRM
Enable customer support via callback widgets and online chats
Create high-quality content instantly with AI-powered tools

Grow your customer base and drive sales

Launch and manage ad campaigns across social media, email, and SMS
Turn one-time buyers into loyal customers with offers and reminders
Target customer groups with relevant, high-impact offers
Collect insights on campaign performance and buying behavior to boost ROI

Seamlessly control and update your inventory

Record receipts, sales, transfers, and write-offs for full inventory control
Track each product from supplier to customer with complete transparency
Manage multiple stores and warehouses from a single place
Connect inventory data with customer orders to optimize operations
Organize all suppliers in one place to simplify deliveries

Transform customer interactions into higher sales

Connect chatbots, messengers, and telephony for quick responses
Instantly notify your team of new customer messages
Capture customer data from calls and generate leads automatically
Keep all interactions and purchase history in one place
Answer calls and messages on the go using the mobile app

Simplify billing and speed up payments

Automatically create invoices from orders and deals, reducing manual work
Send invoices directly from CRM via email or other channels
Share secure payment links through SMS or messengers for faster payments
Track paid, pending, and overdue invoices in one place

Analyze sales performance across all channels

Monitor user actions on the website, such as page views and clicks
Measure engagement across calls, chats, and emails
Analyze sales pipeline effectiveness and optimize conversions
Identify missed leads to improve sales strategies
Assess each manager's performance to boost productivity

See how Bitrix24 helps increase customer satisfaction and sales

"We have been using Bitrix24 for 8 years as an internal communication platform connecting approx. 40 of our branches."

Jörg Geißler and René Ulrich

CEOs, Geißler & Ulrich GbR, Mobilblitz
"As a large company with over 1,000 employees, we were looking for a software solution that would help us communicate and collaborate efficiently, and Bitrix24 turned out to be exactly what we needed!"

Company owners

Grove Group

Powerful integrations to keep your retail business thriving

Connect to payment systems, E-commerce tools , and more through 500+ integrations and a robust REST API

Payment systems: Manage invoices and process payments effortlessly
Integration with E-commerce platforms: Keep orders, inventory, and stock data centralized in one place
SMS, chat & call services: Deliver fast responses and better support
Custom integrations from Bitrix24 partners: Because every business is unique

Retail businesses succeed with Bitrix24 Partners

Digital Foursquare

Business process automation for Dushka

Webee Group

From Spreadsheets to Smart Sales: How CRM Transformed Metal Selling

Saabsoft

Empowering Modern Retail with Automation, CRM, and Omnichannel Engagement

GurpaSoft

Transforming Your Online Retail

Sundae Solutions

Transform the omnichannel shopping experience

Selleris

CRM to improve interaction with the customer base and increase the efficiency

inFormUnity

Corporate portal based on Bitrix24 for the Respect trademark

Grow your retail business with our partners

Bitrix24 Partners help retail businesses build seamless operational systems that connect every part of their workflow – from daily store operations to managing multiple locations.

Whether your goal is to simplify store operations or expand your retail network, Bitrix24 gives you the tools to achieve it.