How Bitrix24 helped a training center to serve up to 5 times more clients

Background

Survival Skills is a social enterprise with a mission to reduce preventable casualties in Vietnam through internationally recognized first aid education.

Challenge

At any given moment, no one could tell what the final version of a document was and where to find the phone number of client X. This led to a number of mishaps that eventually cost the company a considerable sum of money and reputational damage.

Solution

After the company switched to Bitrix24, we immediately started to see the positive effects and were able to:

Automate a lot of CRM processes, which helped to improve productivity;
Eliminate the time for sale reporting thanks to Analytics and recent integration with Google Data Studio;
Enjoy calendar and email integration with CRM that help the sales and training teams to coordinate efforts;
Process 5 times the amount of customers with an unchanged number of staff.;

As a result, Bitrix24 has helped the whole team to collaborate on a single feature-packed platform without the pain to switch from one software to another.

How Bitrix24 helped a training center to serve up to 5 times more clients

Thai Binh Ho

Survival Skills Vietnam

Background

Challenge

Solution

Survival Skills Vietnam and 15 million other businesses around the world have chosen Bitrix24

Share your Bitrix24 customer success story!

Related customer stories

A reliable foundation for project and client management for an IT company from Brazil

An all-in-one solution for an IT consulting company from India

One online store, 40 branches — all connected by Bitrix24