Free CTI Software System

Free CTI Software System

If you Google 'free CTI software', 'free CTI system', 'free CTI client' or 'free CTI server', you won’t find any other solution that gives you as many computer telephony integration options free of charge as Bitrix24. We can afford to give away our CTI solution, because we make money via phone number rental, outbound phone calls and SIP connector. In addition to that our free cloud CTI serves as great advertisement for premium self hosted Bitrix24 editions. More than 900,000 companies in 225 countries and territories signed up with Bitrix24 since the launch of the service in April 2012.

Any CTI starts with a 'screen pop' – a callerID popup windows that shows client information who your agents are currently talking with including history of past interactions. Bitrix24 also automatically logs and records all phone calls, if necessary. Canned 'this phone call is recorded' message is included, as are greetings and on hold melodies. CDRs (call detail records) are available as well.

Because our CTI is extremely popular among small businesses and large call centers alike, you can think of it as a cross between business phone system and telemarketing software. Imagine 'Salesforce' and 'Asterisk' in one and this is what Bitrix24 is like. ICR, ACD (call queuing), CLI (ANI), DID (employee extensions), voice mail, call forwarding, call transfer, phone hour settings, click to dial, iOS/Android smartphone support, CRM, helpdesk (self hosted Bitrix24 only), videoconferencing, instant messaging, agent management and a number of other features are available to you as well both in free and premium Bitrix24 plans, in cloud or on premise.

Register now or check out videos, telephony and CRM manual for quick start or contact Bitrix24 partner near you for a demo.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

P.S. If you share this page in Facebook or Twitter with hashtag #bitrix24, you'll automatically get a chance to win a 12-month subscription for Bitrix24 Professional ($2400/yr value)

Basic features

  • Fully featured phone system
  • Inbound and outbound
  • Automatic dialer, IVR
  • Phone number rental in 43 countries
  • Free CRM inside
  • Automatic call distribution (ACD)
  • Computer Telephony Integration (CTI)
  • Dirt cheap telephony rates
  • Cloud or self hosted (open source code access)
  • iOS and Android apps
  • API available
Free CTI software and free CTI system

Fully featured free phone system

  • Employee extensions (DID)
  • Greetings
  • Voicemail
  • Call recording
  • Call forwarding
  • Call transfer
  • Phone hours (business hours)
  • Learn more
Free virtual phone system for small business

Free call center

Free virtual phone number rental

Works with any equipment

  • Computer + headset
  • Smartphone support (iOS and Android)
  • VoIP/SIP phone sets (SIP connector not required)
  • Your PBX (SIP connector required)
  • Softphone support (SIP connector not required)
  • Learn more
Free telephony service

Free contact center

Free contact center software

Unified collaboration

  • Task management
  • Document management
  • Employee collaboration
  • Calendars and scheduling
  • Employee engagement
  • Social intranet
  • Much more!
Free CRM with task and document management

Bitrix24 CRM manual is available here. If you are interested in buying self-hosted editions of Bitrix24, which come with API, CMS and source code, can be easily customized and integrated with other tools, please download a trial version here.

7,000,000+ organizations have chosen Bitrix24