Bitrix24 organizes the flow and makes it consistent, relevant and understandable within its system. Users can easily track a company structure and find people they need, communicate in private chats and in work or project groups, see relevant news, schedule events in calendars, exchange online documents and manage their tasks. In addition, there are unlimited private or groups call and videoconference sessions with a screen share option. These features are free and unlimited and available from pretty much any device (web, PC, Mac, iOS, Android).
In addition to a wide variety of collaboration tools, there is absolutely free fully featured CRM with unlimited client data size. Also, there is a contact center with in-built telephony, email and other channels’ integrations. And, as a contact center is connected to the CRM directly, it makes all incoming messages more effective by pulling the entity’s card. If the source unknown, the CRM automatically saves it as a lead for further processing. Generally, all modules in Bitrix24 are cross-integrated with each other, therefore it is possible to work in the CRM and maintain the rest of your activities – inspect checklists or ask other users.
Bitrix24 is one of the very few business messengers available both in a cloud and as self-hosted software that you can install on your server. There are mobile and desktop application, or if you don’t want to download anything, it is possible to get access from any browser. Just create an account and send links to other users’ emails. They will join instantly.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.