Free Call Center Software

Free call center software inside Bitrix 24

Bitrix24 is free call center software unlike any other. If you choose a cloud version, you can start calling and receiving phone calls within minutes. You pay only if you need to have more than 12 employees, want to rent a phone number, SIP connector or use Bitrix24 telephony for outbound calls. You can also purchase self hosted editions of Bitrix24 if require source code access or would like to deploy Bitrix24 on premise.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic features

Free inbound phone calls (except 1-800 numbers)
Super cheap outbound calls (from $0.01/minute)
Automatic dialer, IVR
Detailed call history
Free CRM inside call center
Works worldwide
Mobile app (iOS/Android)
Desktop app (PC, MacOS)

Free PBX inside call center

Greetings and voicemail
Set call queues
Automatic call recording (mp3)
Call waiting/on hold
Transfer calls to other employees
Forward calls to mobile numbers
Employee extensions

Free PBX for call center

Free CRM inside call center

Import call lists (CSV or Excel)
One click calls
Incoming and outbound calls
See client info during call
Add notes during call
Create leads for missed calls automatically
Flexible access rights for different agents

Free CRM for call center

Rent phone number or use your own

Rent local phone number in any state in USA ($6/mo)
Rent local phone number in 43 countries ($6/mo)
Rent toll free numbers (1-866 or 8-800, $6/mo)
Set relay phone number (free)
Use your existing number (connect PBX)
Unlimited lines per number
Unlimited numbers per account

Free call center software

35+ free call center solutions
for collaboration

Social network
Group chat and video conferencing
Invoicing
Document management, editing, storage, sharing
Helpdesk and Ticketing (available in self-hosted editions only)
Project management
Calendars and planning

Fall call center collaboration software

For more technical information, please refer to Bitrix24 manuals regarding how you can set up Bitrix24 as cloud or self hosted call center software.