Free Call Center Software
Free call center software inside Bitrix 24
IMPORTANT! As of January 1, 2021, telephony options are available only to Bitrix24 commercial plan users. Please see Bitrix24 pricing page for current information.
Bitrix24 is free call center software unlike any other. If you choose a cloud version, you can start calling and receiving phone calls within minutes. You pay only if you need to have more than 12 employees, want to rent a phone number, SIP connector or use Bitrix24 telephony for outbound calls. You can also purchase self hosted editions of Bitrix24 if require source code access or would like to deploy Bitrix24 on premise.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
P.S. If you share this page in Facebook or Twitter with hashtag #bitrix24, you'll automatically get a chance to win a 12-month subscription for Bitrix24 Professional ($2400/yr value)
Basic features
- Free inbound phone calls (except 1-800 numbers)
- Super cheap outbound calls (from $0.01/minute)
- Automatic dialer, IVR
- Detailed call history
- Free CRM inside call center
- Works worldwide
- Mobile app (iOS/Android)
- Desktop app (PC, MacOS)
Free PBX inside call center
- Greetings and voicemail
- Set call queues
- Automatic call recording (mp3)
- Call waiting/on hold
- Transfer calls to other employees
- Forward calls to mobile numbers
- Employee extensions
Free CRM inside call center
- Import call lists (CSV or Excel)
- One click calls
- Incoming and outbound calls
- See client info during call
- Add notes during call
- Create leads for missed calls automatically
- Flexible access rights for different agents
Rent phone number or use your own
- Rent local phone number in any state in USA ($6/mo)
- Rent local phone number in 43 countries ($6/mo)
- Rent toll free numbers (1-866 or 8-800, $6/mo)
- Set relay phone number (free)
- Use your existing number (connect PBX)
- Unlimited lines per number
- Unlimited numbers per account
35+ free call center solutions
for collaboration
For more technical information, please refer to Bitrix24 manuals regarding how you can set up Bitrix24 as cloud or self hosted call center software.
