Free Call Center Software
Free call center software inside Bitrix 24
Bitrix24 is free call center software unlike any other. If you choose
cloud version you can start calling and receive phone calls within minutes. You pay only if you
need to have more than 12 employees, want to rent a phone number, SIP connector or use Bitrix24 telephony for outbound calls.
You can also purchase self hosted editions of Bitrix24 if require source code access or
would like to deploy Bitrix24 on premise.
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Basic features
- Free inbound phone calls (except 1-800 numbers)
- Super cheap outbound calls (from $0.01/minute)
- Automatic dialer, IVR
- Detailed call history
- Free CRM inside call center
- Works worldwide
- Mobile app (iOS/Android)
- Desktop app (PC, MacOS)
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Free PBX inside call center
- Greetings and voicemail
- Set call queues
- Automatic call recording (mp3)
- Call waiting/on hold
- Transfer calls to other employees
- Forward calls to mobile numbers
- Employee extensions
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Free CRM inside call center
- Import call lists (CSV or Excel)
- One click calls
- Incoming and outbound calls
- See client info during call
- Add notes during call
- Create leads for missed calls automatically
- Flexible access rights for different agents
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Rent phone number or use your own
- Rent local phone number in any state in USA ($6/mo)
- Rent local phone number in 43 countries ($6/mo)
- Rent toll free numbers (1-866 or 8-800, $6/mo)
- Set relay phone number (free)
- Use your existing number (connect PBX)
- Unlimited lines per number
- Unlimited numbers per account
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35+ free call center solutions
for collaboration
2,000,000+
organizations
are already using Bitrix24
are already using Bitrix24