Free Customer Database Software

Bitrix24 is a free customer database software that acts as a single source of truth for your business and provides a 360° view of your customer - capturing and combining customer experiences in one place. It lets you manage your leads, sales pipeline, and customer interactions while keeping all your data protected.

100% free

Say goodbye to expensive, difficult, and clunky CRMs that never get used. 

Act now by simply signing up for a Bitrix24 free account and get started, completely free of charge and has the most lightweight and powerful PHP customer management system that you’ve ever seen.

No more pesky contracts or training required. You just sign up and go.

Get unlimited customer database

In its very core, Bitrix24 is a free and unlimited database for your customers. With it, you can get a clear view of who’s bought what and when your client last placed an order.

You get a smarter way of sorting out customers by sales volume or specific items bought. Wait, this isn’t all Bitrix24 has to offer.

Bitrix24, a free customer database software, allows you to automatically reactivate previous customers who’ve been inactive and increase customer value by upselling to your most loyal audience.

All of this is housed in a simple, easy-to-understand interface that even newbies can master within minutes.

See everything about your leads in one place

Now you can log sales activities automatically. Bitrix24 free CRM tracks customer interactions– whether they’re in an email, across social media, or on a call.

All of this vital information is housed in a neat and strategic timeline for easy retrieval whenever you need important insights and a clear overview of any business opportunity.

You’ll never even have to dig through a messy email thread or spreadsheet to find out where a relationship left off. Such a way to go beyond names and job titles! No wonder Bitrix24 is the best free customer database software out there.

Increase leads the effective way

Bitrix24 helps you find new leads on social media, especially among Messenger users (the 1.3 billion of them). What’s better is that all of this can be done automatically.

For context, Bitrix24 users reported to have increased their incoming leads by 26% on average within the first 30 days of using our website forms, live chat widget, and other demand generation tools that come with our free CRM.

Most importantly, Bitrix24 gives you a crystal view of your new leads: where do most of them come from, what percentage of them become paying customers, and how long does each process take on average.

Automate your sales pipeline

It’s rare for a free customer database software to give you pipeline management, but Bitrix24 is a rare gem.

So now you can put your repetitive tasks on autopilot and let our CRM's automations feature do the work for you.

As long as the conditions are met, new tasks can be created automatically for your employees.

Events can be scheduled - without any human help - in Bitrix24 calendars as well. Thus, a new and easier way of doing - or not doing- things awaits you at Bitrix24.

Manage your pipeline with total visibility

Upscaling your sales process and conversion rates is much easier when you have clear visuals of your sales funnel and sales pipeline.

Using Bitrix24’s interactive visual dashboards, you can now get an up-to-the-minute view of your entire sales funnel.

You can also sort the deals you’ve won or lost, appointments, contracts, and even track performance against standards (or quotas) you set. In terms of deals, you have the sorting options as to names, owners, amounts, or stages.

Your smarter way of doing things has found a perfect partner in Bitrix24 - the best customer management software.

Kickstart your email marketing

Thanks to CRM email integration, all emails from your leads and clients are automatically added to client profiles inside the Bitrix24 free customer database software.

With our two-way email synchronization,  you can send emails or replies directly from Bitrix24.

You can also automate your il sequences when necessary, with email open rates and link clicks automatically tracked.

Bulk email marketing capabilities are likewise available in Bitrix24 plus other integrations with popular email marketing services.

Segment your audience however you want and send different offers to each segment without any extra work.

Analyze sales data accurately

Bitrix24 has CRM analytics reports that help you visualize sales trends, accurately forecast your future sales, and efficiently measure the contribution of each sales manager.

With these reports, you get to see your top clients, provide easy period comparisons, and even calculate your advertising ROIs.

Because Bitrix24 CRM analytics are fully customizable, you can build your own personalized reports for any individual pipeline.

With most common reports available by default in the form of a CRM dashboard, almost all of your questions in curating your own are already out there.

Interact with your customers in a contextual way

Because Bitrix24, as a free customer database software, helps you collect a wide range of information about your customers and how they interact with your business – including past activities, conversations, and purchases, you have an efficient way of “personalizing” any interaction you opt to have with a customer.

You can also use the data in the system to keep your existing customers updated with company news, offers, sales campaigns, or other initiatives.

With Bitrix24 free CRM, you get a smarter option to segment the customers and address the right audience with the right message instead of sending them all the same type of information.

Protect your customer’s data and privacy

We understand that the privacy and security of your data and that of your customers is vital. So as a customer service database, Bitrix24 is committed to providing a highly secure and reliable environment you can trust.

Bitrix24 offers a free sales database app that protects you and your customers by employing multiple security options, including data encryption, 256-bit SSL, PCI compliance, and HIPAA compliance.

Transform your business with Bitrix24

Bitrix24 offers a free database to secure customer information, track and manage sales.

If you desire a sales management solution that can be deployed on-premise and an open source code access for effortless customization and integrations, download our self-hosted Bitrix24 trial version.

Don’t forget to check our YouTube Channel for a more in-depth discussion and guidance on our sales database tools.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic Features

  • Free unlimited records
  • Free 5GB online storage
  • Free email marketing
  • Contact center
  • Free customizable fields
  • Free quotes & invoices
  • Free call center
  • Cloud or self hosted (open source code access)
  • Free mobile CRM iOS and Android
  • Free integrations (RestAPI)

Fully Featured CRM

  • Free unlimited customer database
  • Customer history
  • Leads, Contacts, Companies, Deals
  • Multiple customer managers with access rights for each
  • Flexible forms with custom fields
  • Customer birthday reminders
  • Free unlimited product catalog

Contact Center

  • Free unlimited client base
  • Leads, Contacts, Companies, Deals
  • Quoting and invoicing
  • Websites templates
  • CRM forms
  • Live chat 24/7
  • Multichannel communications

Powerful Analytics

  • Custom reports
  • Dashboards
  • Sales pipeline
  • Sales funnel
  • Expected sales
  • Agent activity reports
  • Unpaid invoices
  • Lead sources (marketing channels)
  • Learn more

Collaboration and Communication

  • Knowledge management
  • Company structure
  • HR tools
  • Project and workgroups
  • Document sharing and processing
  • Configurable access permissions (creation, editing, viewing, publishing)
  • Clocking in/out, time management
  • Unlimited free task management
  • Workload management
  • Calendars and scheduling

For more information about Bitrix24, head over to our training courses. We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools. To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.

Be sure to check out other Bitrix24 tools:
9,000,000+ organizations have chosen Bitrix24