There is very little what Bitrix24 cannot do. Unlike ‘traditional’ groupware, which is badly designed, hard to deploy and isn't very mobile-friendly, Bitrix24 is ready to be integrated with company live in 30 seconds (cloud version) to 2 hours (self-hosted), comes with a modern flat interface and native mobile apps for Android and iOS.
Bitrix24 has five general modules. There are Communications, Tasks and Projects, CRM, Contact Center and Websites. Like all regular PHP groupware, Bitrix24 is able to support internal collaboration. Users can communicate with each other through chats, calls and videoconferences. Intranet spaces are shaped in a familiar format of a social network, where users can create work and project groups, create and see other's posts, participate in polls, comment, like and add to favourited important news. And, remember, everything happens in one place.
More Than Just PHP Groupware
In addition to basic communications, users can fully manage their projects and tasks. There are responsible persons, roles, deadlines, subtasks, task sequences, checklists, reminders and many other important options. Additional benefits from cross integration come when you can turn chat messages or emails to tasks, create events and meetings in calendars including CRM elements. But Bitrix24 supports spaces for making things too – document management, shared calendars, file storage and so on. Be in control of your company’s papers, timetable, files, things in progress and even people. Yes, you can manage employees, because there are HR and reporting tools in the kit.
Bitrix24 exceeds expectations of standard PHP groupware, because you can even manage your clients in the Bitrix24 CRM module. There is also omnichannel Contact Center with integrated telephony, email server, popular messengers and other ways of communications. All incoming messages will be entered as new leads or added to existing contacts, companies or deals. And it’s great when you can also add to the list of sources live chat messages and web forms too.
The best thing here is that all these features described here are free. Yes, indeed, unlimited CRM, communications, websites and etc. Explore all features in the cloud or use our self-hosted version that comes with open source code access.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
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For more information about Bitrix24, head over to our training courses. We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools. To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.