Free Telemarketing Software

Uses

Glossary

Use Cases

Uses

Free telemarketing inside Bitrix 24

IMPORTANT! As of January 1, 2021, telephony options are available only to Bitrix24 commercial plan users. Please see Bitrix24 pricing page for current information.

Bitrix24 is a free telemarketing software solution, available both in cloud and on premise. You can start calling and selling in literally a minute, after you register your Bitrix24 account. It doesn't matter if your sales agents are sitting in the same office, work out of their homes or are spread out over different locations worldwide, as Bitrix24 is very flexible and supports multiple languages, including English, German, Spanish, Ukrainian and Russian.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

P.S. If you share this page in Facebook or Twitter with hashtag #bitrix24, you'll automatically get a chance to win a 12-month subscription for Bitrix24 Professional ($2400/yr value)

Basic features

Inbound telemarketing (free)
Outbound phone calls (from $0.01/minute)
Automatic dialer, IVR
Call logs and reports
Telemarketing CRM
Works worldwide
Access from home
Mobile app (iOS/Android)
Desktop app (PC, MacOS)

Inbound and outbound telemarketing tools

Unlike most telemarketing software, which is created for outbound calls only, Bitrix24 comes with free PBX that supports both inbound telemarketing and outbound telemarketing need, including tools such as:

Voicemail
Call queue
Call recording
Call waiting/on hold
Call transfer and employee extensions
Call forwarding to mobile

Telemarketing CRM

Bitrix24 is the only free telemarketing solution that comes with fully featured CRM inside. Here are just few features available to you:

One click calls from inside CRM
Automatic lead distribution and telemarketing agent management
Client information visible during phone call
Create new lead during phone call
Create new lead for each missed call
Easy call scheduling
Invoicing and email marketing

Local telemarketing and global telemarketing

Bitrix24 lets you run inbound and outbound telemarketing campaigns across the borders. With our service you are able to:

Rent local phone number in the United States and UK
Rent 1-800 numbers in the United State
Set relay phone number worldwide (free)
Use your existing number in any country if you connect PBX to Bitrix24
Get unlimited lines per number
Get unlimited numbers per account (including numbers in different countries)

Telemarketing team management and collaboration

But that's not all. You also get telemarketing team management and collaboration tools, including:

For more technical information, please refer to Bitrix24 manuals regarding how you can set up Bitrix24 as cloud or self hosted call center software.