The issue with most virtual phone number applications is the limit of functionality, especially when it comes to integration with contacts and leads. Bitrix24 solves that issue by offering a fully functional CRM that is capable of calling. Let’s find out how virtual phone number call forwarding working inside Bitrix24.
First, Bitrix24 allows you to rent a virtual USA phone number or virtual business phone number. Then, integrate it within your CRM system. All of your contacts with phone numbers will have a phone icon available next to them for quick calling inside CRM. Next, using the VoIP number, managers can record calls for quick play back later and create deals from leads within your CRM system. Lastly, you can enable call forwarding and create auto dial lists plus much more with Bitrix24 virtual phone number app.
If you are looking for a virtual phone number, watch out for scams. Except for very limited Google Voice options, there is just no way to rent foreign or domestic phone number free of charge, period. Telephony companies only sell phone numbers, and you can’t get something for nothing. Free virtual phone numbers in USA and other countries are only offered when you buy a bigger package of telephony services.
Bitrix24 lets you rent virtual phone numbers in 43 different countries. They cost anywhere from $4/mo (virtual phone numbers in US) to $11/mo (Brazil or Mexico). You can see the cost for local phone number rental in your country by logging into your Bitrix24 account and looking under the telephony module.
Important! With the exception of toll free phone numbers, which are available for rental in Bitrix24 as well at $6/mo, all incoming phone calls will be FREE to you. Outbound phone calls that you make will be charged at these rates. Call transfers to Bitrix24 mobile app or your computer are free as well without any limits. If you choose to forward phone calls to your mobile phone number bypassing Bitrix24 mobile or web app, you’ll be charged at the same rates as outbound phone calls (typically 1-3 cents per minute, depending on which country you are in).
Additional free telephony options available to you when renting phone number through us include phone call recording, free CRM, voice mail, call transfer, call queues, greetings, on hold music, click to call, caller ID, intelligent routing, virtual phone system and more. Bitrix24 does not charge any setup fees for telephony services.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
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For more information about Bitrix24, head over to our training courses. We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools. To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.