Bitrix24: Lead routing software

Lead routing software

Lead routing software

Bitrix24 is a free CRM with lead routing automation rules. What is lead routing, exactly? If your company generates a large number of incoming leads, these needs to be distributed among your sales agents. This process is called lead routing and it can be fully automated. Here's an example of lead routing workflow that divides incoming leads according to potential deal size.

Importantly, Bitrix24 lets you set up different lead routing rules for different lead sources. For example, you can specify lead routing rules specifically for telephony and have a different lead routing process that involves different employees for website live chat.

You can fully automate lead processing and set rules for automatically re-assigning leads to other employees if the employee the leads were initially were assigned to did not process those leads within a set time period. Bitrix24 is also capable of alerting supervisors any time there are interruptions in automatic lead processing. And with smart lead routing, any time your employees log out or go on break, they are excluded from the lead processing queue. Try Bitrix24 today and prepare to be impressed.
  • Basic features

    • Free unlimited records
    • Free 5GB online storage
    • Free email marketing
    • Free call center
    • Free custom fields
    • Free quotes & invoices
    • Free call center
    • Cloud or self hosted (open source code access)
    • Free mobile CRM iOS and Android
    • Free integrations (RestAPI)
    Lead routing software process
  • Free Fully Featured CRM With No Limits

    Free CRM
  • Fully customizable

    • Custom fields
    • Sales automation
    • Custom forms
    • Custom access right settings
    • Web to CRM
    • Email to CRM
    • Call to CRM
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    Free customizable CRM
  • Free contact center

    Free CRM contact center software
  • Powerful reports

    • Custom reports
    • Dashboards
    • Sales pipeline
    • Sales funnel
    • Expected sales
    • Agent activity reports
    • Unpaid invoices
    • Lead sources (marketing channels)
    • Learn more
    Free CRM with reports
  • More than just CRM

    • Tasks inside CRM
    • Document management
    • Cloud file server
    • Sales agent management (HR)
    • Free intranet (collaboration)
    • Employee engagement
    • Much more!
    Free CRM with task and document management
2,000,000+
organizations
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