Web Based CRM System

Bitrix24 voted #1 best free web based CRM system second year in a row. Sales, marketing, support, automation. Used by 2,000,000 companies.

Web Based CRM System

Looking for a free web based CRM software system? You'll fall in love with Bitrix24 instantly. First Bitrix24 is ready to use in 30 seconds - you don't need to spend any time or money on hosting, deployment and configuring your CRM system. Second, the only limitations for the free edition are 12 CRM users and 5 GB of document storage. Everything else - CRM records, emails, custom fields, quotes and invoices - are unlimited even in the free edition. Finally, you don’t need to argue over web based or hosted CRM - if at any point you'll want to migrate from our hosted to your own server, you'll be able to do so. Given that self hosted editions of Bitrix24 come with open source code, your possibilities are endless.

You don’t need to take our word for it - over 1.5 million companies have registered with Bitrix24 so far and many reviews of best web based CRM solutions list Bitrix24 as a top choice. Register now and check out videos and CRM manual to start. Register now and check out videos and CRM manual.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

P.S. If you share this page in Facebook or Twitter with hashtag #bitrix24, you'll automatically get a chance to win a 12-month subscription for Bitrix24 Professional ($2400/yr value)

Basic features

  • 12 users free/$99 unlimited users
  • 5GB free online storage
  • Web based and on premise
  • Unlimited CRM records free
  • CRM Import/Export
  • Flexible access rights
  • Free mobile apps for iOS and Android
  • API and source code available
Free web based CRM software system

Best web based CRM

  • Leads/Contacts/Companies/Deals
  • Custom sales stages
  • Custom fields in CRM
  • Quotes and Invoices
  • Products and Product Catalog
  • CRM activity stream
  • Currencies and taxes
  • Learn more
Free web based CRM system with quotes and invoices

Import & Export

  • Excel & CSV
  • Email to lead
  • Call to lead
  • Web to lead (external web forms)
  • Manual entry
  • Mobile entry
Free web based CRM system data import export

Sales automation

  • Custom workflows (business processes)
  • Email marketing
  • Access rights
  • Automatic lead assignment
  • Sales funnel
  • CRM reports
  • Tasks and documents
  • Calendar and scheduling
web based CRM system sales automation

Call center and telemarketing

  • Incoming calls
  • Outbound calls
  • Rent local number
  • Rent toll free number
  • Use your number
  • Call recording
  • Call forwarding
  • Learn more
Free web based CRM system with telephony

Bitrix24 CRM manual is available here. If you are interested in buying self-hosted editions of Bitrix24, which come with API, CMS and source code, can be easily customized and integrated with other tools, please download a trial version here.

7,000,000+ organizations have chosen Bitrix24