Web Based CRM System

Bitrix24 voted #1 best free web based CRM system second year in a row. Sales, marketing, support, automation. Used by 8,000,000 companies.
Looking for a free web based CRM software system? You'll fall in love with Bitrix24 instantly. First Bitrix24 is ready to use in 30 seconds - you don't need to spend any time or money on hosting, deployment and configuring your CRM system. Second, the only limitations for the free edition are 12 CRM users and 5 GB of document storage. Everything else - CRM records, emails, custom fields, quotes and invoices - are unlimited even in the free edition. Finally, you don’t need to argue over web based or hosted CRM - if at any point you'll want to migrate from our hosted to your own server, you'll be able to do so. Given that self hosted editions of Bitrix24 come with open source code, your possibilities are endless.

You don’t need to take our word for it - over 8 million companies have registered with Bitrix24 so far and many reviews of best web based CRM solutions list Bitrix24 as a top choice. Register today and check out videos and CRM manual.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

P.S. If you share this page in Facebook or Twitter with hashtag #bitrix24, you'll automatically get a chance to win a 12-month subscription for Bitrix24 Professional ($2400/yr value)

Basic Features

  • 12 users free/$99 unlimited users
  • 5GB free online storage
  • Web based and on premise
  • Unlimited CRM records free
  • CRM Import/Export
  • Flexible access rights
  • Free mobile apps for iOS and Android
  • API and source code available

Best Web Based CRM

  • Leads/Contacts/Companies/Deals
  • Custom sales stages
  • Custom fields in CRM
  • Quotes and Invoices
  • Products and Product Catalog
  • CRM activity stream
  • Currencies and taxes
  • Learn more

Import & Export

  • Excel & CSV
  • Email to lead
  • Call to lead
  • Web to lead (external web forms)
  • Manual entry
  • Mobile entry

Sales automation

  • Custom workflows (business processes)
  • Email marketing
  • Access rights
  • Automatic lead assignment
  • Sales funnel
  • CRM reports
  • Tasks and documents
  • Calendar and scheduling

Call Center and Telemarketing

  • Incoming calls
  • Outbound calls
  • Rent local number
  • Rent toll free number
  • Use your number
  • Call recording
  • Call forwarding
  • Learn more

For more information about Bitrix24, head over to our training courses. We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools. To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.

Be sure to check out other Bitrix24 tools:
9,000,000+ organizations have chosen Bitrix24