Web Based CRM System

Looking for a free web based CRM software system? You'll fall in love with Bitrix24 instantly. First Bitrix24 is ready to use in 30 seconds - you don't need to spend any time or money on hosting, deployment and configuring your CRM system. Second, the only limitations for the free edition are 12 CRM users and 5 GB of document storage. Everything else - CRM records, emails, custom fields, quotes and invoices - are unlimited even in the free edition. Finally, you don’t need to argue over web based or hosted CRM - if at any point you'll want to migrate from our hosted to your own server, you'll be able to do so. Given that self hosted editions of Bitrix24 come with open source code, your possibilities are endless.

You don’t need to take our word for it - over 1.5 million companies have registered with Bitrix24 so far and many reviews of best web based CRM solutions list Bitrix24 as a top choice. Register now and check out videos and CRM manual to start. Register now and check out videos and CRM manual.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic features

12 users free/$99 unlimited users
5GB free online storage
Web based and on premise
Unlimited CRM records free
CRM Import/Export
Flexible access rights
Free mobile apps for iOS and Android
API and source code available

Best web based CRM

Leads/Contacts/Companies/Deals
Custom sales stages
Custom fields in CRM
Quotes and Invoices
Products and Product Catalog
CRM activity stream
Currencies and taxes
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Free web based CRM system with quotes and invoices

Import & Export

Excel & CSV
Email to lead
Call to lead
Web to lead (external web forms)
Manual entry
Mobile entry

Sales automation

Custom workflows (business processes)
Email marketing
Access rights
Automatic lead assignment
Sales funnel
CRM reports
Tasks and documents
Calendar and scheduling

Call center and telemarketing

Incoming calls
Outbound calls
Rent local number
Rent toll free number
Use your number
Call recording
Call forwarding
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Free web based CRM system with telephony

Bitrix24 CRM manual is available here. If you are interested in buying self-hosted editions of Bitrix24, which come with API, CMS and source code, can be easily customized and integrated with other tools, please download a trial version here.