Change the first account administrator

2 min read
Vlad Kovalskiy
April 9, 2020
Last updated: April 9, 2020
Change the first account administrator
Dear Bitrix24 users,

In Bitrix24, a user who has registered a Bitrix24 account, is granted administrative access to the account by default and is considered the first account administrator and account owner. 

Bitrix24 account administrator has extended rights within the account: to manage other account users, to access account settings and hidden information, and gets system email notifications (subscription prolongation, webinars, promotional emails, etc.).

Bitrix24 account administrator can assign one or more administrators. For more information on the number of administrators available on each plan and how to assign administrator rights, please see this article.

In case it is necessary to dismiss the first administrator, please follow these steps: 
  1. Assign the second administrator who will become the main administrator after dismissing the first one.
  2. On behalf of the first administrator, contact Bitrix24 Support to provide the information about the second administrator in the chat.
  3. After your application is processed, the second administrator will become the first administrator.
  4. After changing the first administrator, you can dismiss them if necessary.
For more information and detailed step-by-step instruction, please see this article

Best regards, 
Your Bitrix24 team

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