How To Handle Repeat Sales In Bitrix24

1 min read
Vlad Kovalskiy
June 22, 2023
Last updated: June 15, 2023
How To Handle Repeat Sales In Bitrix24
Build customer loyalty and encourage repeat purchases with Bitrix24 CRM. Use Bitrix24 Marketing tools to attract repeat customers and make them stick around with our multichannel Contact Center.

Working with repeat sales in Bitrix24 CRM is easy. The CRM identifies the repeat customer automatically, generates a new lead or deal with a "repeat" label, and adds all client details to it.

As for repeat leads converted to deals, they may be labelled as repeat inquiries in case none of these deals have been closed won yet. After the first purchase made by the customer, future sales with them will be marked as repeat deals. Here is how to configure repeat sales in Bitrix24.

If you're using Simple mode for CRM (without leads), repeat deals will be created instead of repeat leads.

Use sales automation tools to keep repeat customers. Configure automation rules for repeat deals to move them between stages, run business processes, and more.
Most Popular
The Latest Bitrix24 Desktop App Update Is Here
Bitrix24's Seamless Drive Integration and Collaborative Editing Explained
Beyond the Click: How Bitrix24 and Google Docs Integration Enhances Team Collaboration
Inside Teamexpansion's Transformation: The Role of Bitrix24's Innovation Commitment
Managing Leads with Mobile CRM: A Guide to Staying Connected
You may also like
articles
webinars
glossary

Free. Unlimited. Online.

Bitrix24 is a place where everyone can communicate, collaborate on tasks and projects, manage clients and do much more.

Start for free
You may also like
New BI Builder In Bitrix24 CRM
New BI Builder In Bitrix24 CRM
2 min read
Enhancing Email Efficiency with Bitrix24 CoPilot Mail Assistant
Enhancing Email Efficiency with Bitrix24 CoPilot Mail Assistant
2 min read
Advance Your Business With The Ultimate Bitrix24 Webinar Series
Advance Your Business With The Ultimate Bitrix24 Webinar Series
3 min read