What is a business management tool?
Business management tools are the various systems, software, and applications, among many others, that businesses use to improve and maintain productivity, efficiency, and profitability.
Depending on the size of your business, several business management tools are readily available for use. There are also cost-effective all-in-one software types accessible like Bitrix24. It provides more than 35 tools to manage your business efficiently.
It’s very simple: no team will succeed without communication and you need a robust and reliable communications tool so everyone in the team will know what they’re supposed to do and why. A communications system is one of the most important business management tools.
Chat and video conferencing are vital for your team but specifically a video conferencing tool that also allows chat messages, screen, and file sharing as well as call recording and chat history search options. Bitrix24 offers you all of these and what’s more, these tools can be accessed on both computers and mobile devices.
Human Resources Management
Having your own HR management system is most useful if you’re managing remote teams and probably one of the more important out of all of business project management tools. It’s where you can monitor attendance and timeliness, review and approve or decline leave requests and manage your employees’ well-being.
Bitrix24 gives you a good HR management structure as part of its pack of business management tools. It’s fully automated and accessible online with lots of useful applications like an online time clock, employee directories, and profiles apart from reports, allowing you to manage the work and the people so you can have a balance of results.
Keep Tabs on Tasks and Projects
You can have a number of projects going on at the same time without missing a deadline or SLA for one of them with an effective tasks and projects management tool. Some of the top business process management tools have a system wherein you can track the amount of time it takes for a task to get finished, create Gantt charts to show how one task is dependent on the timeliness and efficiency with which another is finished as well as a reporting tool.
Manage tasks and projects better with Bitrix24’s treasure trove of stealthy business management tools so you can improve on productivity while taking care of your team’s motivation and the satisfaction of your clients.
File Management System
Having one place, either online or on-premise, where you and your team can keep all of your files, make them available for everyone in the team to view and comment on and have the option to invite clients to collaborate as well is necessary in keeping projects on track to be completed.
Bitrix24’s document management system as part of the business management tools software allows you to do all this and more. You can set document approvals, edit locally or online, lock documents to keep them safe, and even integrate your storage system with other apps like Dropbox, Google Drive, and more.
Customer Relationship Management Software
Having a great number of loyal customers is always a good testament to a company’s ability to make them happy and satisfied with the quality of service. To be truly successful, though, there should also be a steady stream of new customers. You need a full-bodied system that anyone in your team can access at any time to allow you to generate new leads, store customer profiles, and keep watch on the company’s sales performance with reports and analytics.
Touted as one of the top business process management tools in recent years, Bitrix24’s CRM is well built and fully equipped in helping you take care of existing customers as well as rejuvenate dormant and acquire new ones all at the same time.
Email and Social Marketing
These days, you would need social media integration to be able to reach a broader market and widen your scope but which platform do you prioritize? Even if you sign up to all of them, how do you keep track of which is which?
Bitrix24 provides you with a hub for all of your socials and you can plug this into your Facebook, Instagram, and even WhatsApp among many others so you can keep your socials updated and stay in touch with customers. We’ll see you through with automated rules and routing so your customers are deftly distributed among the members of your team for ready assistance. You’ll have a telephony system that’s easy to set up and use messengers, email and SMS as well so you can stay in touch even if a customer is not on social media.
Build and Nurture with Better Customer Engagement
Prevention really is better than cure. Keeping track of customers as well as their needs and concerns is imperative in avoiding dissatisfaction down the line. Being able to customize your approach and response to customers will set your business apart in how good service is provided.
You need a CRM like Bitrix24’s, which not only allows you social media integration, you also have sales funnel automation, sales analytics, email marketing as well as calls and texting. We take it a step further by giving you a place to provide customer support where you can also process orders and payments as well as manage taxes and provide discounts.
Website Building and Management
Creating your own website from scratch should be fuss-free. You don’t need something complicated with codes and elements to make it look professional and easy for customers to navigate.
With Bitrix24 you get a website builder so you can create your own online store website in minutes with pre-made templates that’s mobile-friendly and SEO-ready. From there, you can do sales and marketing schemes, keep stock of your inventory, publish prices and offer discounts as well as provide customer service. All of this can be integrated into your CRM for smooth and flawless operation.
Bitrix24, the Top Business Management Tools for You
Stop shopping around for everything you need to run your business smoothly and manage everything you have going on and give Bitrix24 a try. It’s your all-in-one business management hub that offers all of the tools and apps you need a single well-built software.
Sign up for free today or schedule a demo to get started and watch your business take off farther than you imagined.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
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Be sure to check out other Bitrix24 tools: