Business Communication Software

Fast-paced communication with instant messaging

Instant messenger has eased the transition for countless companies into a remote working environment. As an essential part of any business communication software, you can set up group or individual chats depending on your needs. Then you can ping messages back and forth while you work rather than stopping everything for a phone call. This works perfectly for ongoing projects when you need fast responses.

Looking for a little tidbit of information from a few months ago? There is a search function involved where you can type in a keyword and shoot straight back to that part of the conversation.

Add a personal touch with video calls

Another great feature for remote companies — and international office-based ones — are video calls. Meetings via video call replicate the in-person experience in a way that standard phone calls simply can’t. Hold general company-wide meetings or even your daily stand-ups with Bitrix24’s HD video call software and open up the floor to any questions at the end.

Every video call has a live chat feature if you need to share links or email addresses and you can take notes of meetings and save them in the Minutes section.

But video calls aren’t just for efficient working. You can really bring a remote team together with recurring social meetings.

Team communication tools for project management

Sometimes the best internal communications software includes non-traditional channels.

Bitrix24’s business communication software comes with project management tools so you can keep all of your project-specific chat in one handy place. Forget lost emails or searching through instant messenger for the instructions and start passing all the information through your project management tool.

Every task is assigned to a selection of people, including a responsible person, participants, and observers. Each of these gets notified of every update, meaning you don’t have to announce each completed action. You can even set up dependencies, so when one task ends, the next is automatically assigned, sending a notification to those who need to be informed.

Collaboration as communication

Take advantage of another innovative bit of communication software for business with collaborative docs. Rather than sending complicated instructions through your instant messenger, your whole team can edit a document simultaneously. Once you've reviewed the final draft, change the access rights so no more edits can be made and you've got yourself a refined document.

One of the main advantages of collaborative documents in terms of business communication is that you only have one working file. This eliminates the issue of multiple versions of the same doc that can get very messy very quickly. Instead, you can go through past versions of your single document if you ever need to unearth information from the past.

Bringing it all together: an employee directory

Especially good for people in big companies or new hires, an employee directory is a database with every employee’s profile on it. Search by name or role and find the contact details for anybody you need.

Bitrix24 lets you see if each person is available or not before you call them or send an instant message. And when setting up meetings, you'll be aware of everybody's future availability before you even send the invitation.

B2C communication solutions

With Bitrix24, you can adapt all of your internal communications tools to work with your customers. Connect with contacts through lead generation forms integrated into your website, then start the conversation with a marketing email campaign. You can even use the Bitrix24 social media features to contact them on their preferred platform. Once you get close to a deal, switch to phone calls or video calls to secure the sale.

The powerful CRM allows you to save records for all your contacts, meaning anyone from your sales team can communicate with your clients with a full history of your company’s relationship with them.

Internal company social media

Your internal communication doesn’t always need to be work-related. Gel your teams together with Bitrix24’s company social media. You can share memes, celebrate birthdays, and even create workgroups for specific interests. When you’ve got a work party coming up, use the social media tool to spread the hype.

It can be used for professional purposes too. When there’s a big announcement you need to make, everybody can find it on their activity stream first thing in the morning. For motivation, you also get the chance to praise good work publicly and give shout outs where necessary.

Business communication software and so much more

Communication is a huge part of every company, but with Bitrix24, you get tools that cover every aspect of your business. From the project management software we mentioned earlier to HR processes and time tracking technology, you have everything you need to power your whole business.

Not only that, all of your tools are seamlessly interconnected to give you an all-round well-oiled machine. For example, you can set up video call meetings and they’ll automatically appear in your individual and team calendars so you’ll never miss a beat.

With everything on one platform, you won’t need to continuously log into separate apps, saving you time, frustration, and a whole host of passwords to remember.

All your tools on the Bitrix24 mobile app

Bitrix24 offers you business communication software both on the desktop and on your smartphone.

On the mobile app, you can access all the same features you do from the office with a much more flexible twist. Fire off instant messages from the café, and check your emails when you’re on the train with no dip in performance.

Your team will love being able to take a break from their office chair to get a bit of fresh air as they continue with their work. Whichever of the Bitrix24 suite of tools you need, you can work with it right from the palm of your hand.

Sign up for Bitrix24 today

Now you know what our business communication software can offer, why not give it a go?

When you register for Bitrix24, you won’t just boost your communication game, you’ll get a vast range of tools to improve all areas of your business — for free.

Whenever you need to grow your business or delve into even more advanced tools, you can always upgrade to the Standard or Professional package, and you can even opt for the self-hosted version to run on your own servers.