Business Communication Software

Business Communication Software

Bitrix24 is a unified business communication software suite, meaning all the tools necessary for internal communications and communications with your clients are available to you in one place. What are these business communication tools? Private social network, video conferencing, telephony, email server and email marketing, instant messaging (including mobile messaging), CRM, file sharing and much more. Importantly, Bitrix24 is available both in cloud (free) and as self hosted software that can be installed on your server and deployed on premise. If you chose the second option, you get access to source code and can customize and integrate it with other solutions that you are using.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

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Basic features

  • Unlimited free users
  • Cloud & On Premise
  • Social network & video and group chat
  • Email and telephony
  • Open source code access and API
  • Mobile (iOS and Android)
Free unified communications software

Internal communications

If you are looking for internal communication solution, have important announcements that every employee should read or you want to provide an engaging environment where everyone can discuss ideas and collaborate, Bitrix24 makes good choice.

  • Private social network
  • Social intranet
  • Employee directory
  • Workgroups
  • Company org chart
  • Tags, mentions, following, likes
  • Discussions
  • Learn more
Free business communication software

Chat and video

When you can't see someone face to face, videoconferencing is your next best option. Bitrix24 comes with a number of real time communication tools that can be used for training, meetings or discussions.

  • Company chat
  • Chat groups
  • Video chat
  • Video conferencing
  • Audio calls (WebRTC)
  • File sharing via chat
  • Searchable chat history
  • Learn more
Free business communications software chat and video

Telephony and PBX

Telephone remains to be a primary communication tool for many businesses. Bitrix24 can be used as a virtual PBX, call center or a telemarketing solution worldwide.

  • Incoming & outbound phone calls
  • Phone calls to/from CRM
  • Keep your number, rent a number
  • Internal extensions, call transfers
  • Local, international, toll free numbers
  • Call queuing
  • Voicemail
  • SIP connector
  • Virtual PBX
  • Learn more
Free business communication tools telephony PBX


Far from being dead, email is still the king. Whether you need cloud email server or just want to do email marketing, Bitrix24 can help.

  • Email server
  • Email marketing
  • Own domain or free addresses
  • Unlimited storage (free)
  • Email templates
  • Employee email management
  • Learn more
Business communication software open source

35+ collaboration tools

Telephone remains to be a primary communication tool for many businesses. Bitrix24 can be used as a virtual PBX, call center or a telemarketing solution worldwide.

Unified collaboration tools

With over 30 unified communications and collaboration tools, Bitrix24 can seem a bit overwhelming at first. If you encounter any problems, please read Bitrix24 manual in order to better understand how each intranet component works. If you are interested in deploying Bitrix24 on your own server, require access to source code, would like to integrate Bitrix24 with other tools you are currently using download trial version here.

6,000,000+ organizations have chosen Bitrix24