Free CRM with Call Recording
Free CRM with Call Recording
IMPORTANT! As of January 1, 2021, telephony options are available only to Bitrix24 commercial plan users. Please see Bitrix24 pricing page for current information.
Looking for free CRM with voice recording? That’s Bitrix24. And free really means free – you only pay when you have more than 12 sales agents, need to have over 5GB of online storage, want to listen to over 300 recorded conversations a month, or would like to have ‘call to all’ option for incoming phone calls.Bitrix24 records both incoming and outbound phone calls. If you’d like to forward phone call to your number or mobile phone and have the conversation recorded anyway, our CRM lets you do that.
Because most states, counties and territories require that you notify the other party, Bitrix24 comes with ‘this phone call is being recorded’ voice recording that can be enabled or disabled.
Bitrix24 works with iOS and Android phones, Mac and PC computers, VoIP and SIP phone sets, softphones (Zoiper call recording). Other telephony features include queue settings, automatic lead creation for unanswered calls, phone hour settings, internal extensions, call transfers, pause/on hold, voice mail, greeting recording and much more. Progressive dialer and IVR are planned for later this year.
Bitrix24 can easily be integrated with your PBX (Asterisk, FreePBX, 3CX and others) via SIP connector or you can rent toll free, local and international phone numbers in 43 different countries from inside your Bitrix24 account (integration not necessary). Call scripts, call back requests are supported via marketplace apps. API for telephony is available and is free.
Register now or check out videos and CRM manual for quick start.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
P.S. If you share this page in Facebook or Twitter with hashtag #bitrix24, you'll automatically get a chance to win a 12-month subscription for Bitrix24 Professional ($2400/yr value)
Basic features
- Free unlimited records
- Free 5GB online storage
- Free email marketing
- Free call center
- Free custom fields
- Free quotes & invoices
- Cloud or self hosted (open source code access)
- Free mobile CRM iOS and Android
- Free integrations (RestAPI)
Free Fully Featured CRM With No Limits
- Leads/Contacts/Companies/Deals
- Calendars & Scheduling
- Quotes and Invoices
- Product Catalog
- Import & Export
- Currencies and taxes
- Learn more
Fully customizable
- Custom fields
- Sales automation
- Custom forms
- Custom access right settings
- Web to CRM
- Email to CRM
- Call to CRM
- Learn more
Free contact center
- Email marketing
- Unlimited email templates
- HTML template apps
- Mail merge for individual emails
- Calls to/from CRM
- Phone call recording
- Instant Messaging
- Video conferencing
- Internal collaboration
- Helpdesk & Tickets
- Learn more
Powerful reports
- Custom reports
- Dashboards
- Sales pipeline
- Sales funnel
- Expected sales
- Agent activity reports
- Unpaid invoices
- Lead sources (marketing channels)
- Learn more
More than just CRM
- Tasks inside CRM
- Document management
- Cloud file server
- Sales agent management (HR)
- Free intranet (collaboration)
- Employee engagement
- Much more!
Bitrix24 CRM manual is available here. If you are interested in buying self-hosted editions of Bitrix24, which come with API, CMS and source code, can be easily customized and integrated with other tools, please download a trial version here.
