You can use Bitrix24 for all your customer facing services, with customizable online forms, web pages, and a powerful customer relationship management system. But it doesn’t stop there. Channel all your internal communication through the platform and automate or optimize your stressful HR processes.
A simple groupware definition is a range of computer software that combines together into a “group” and helps a team or an individual complete their tasks more efficiently.
Groupware has really come to the fore recently as more and more companies turn to remote work. Platforms like Bitrix24 exist to facilitate communication and collaboration between colleagues, departments, and even businesses, whether in the office or at a distance.
The advantages of good groupware are limitless. Every company has its own issues that need a solution and there is almost always a combination of tools that can fix things. By combining everything together under one umbrella, all your information is fully connected so you don’t have to rely on a Frankenstein’s monster of integrations and accounts.
Bitrix24’s free groupware has the double advantage of having all the features you need to provide easy solutions while not breaking the bank.
Bitrix24 doesn’t add in communication as an afterthought. You get a full arsenal of communication tools with your free groupware online software. As a manager, it’s your job to set standards with your communication, using the right channels for the right reasons.
Keep your non-urgent communication in emails, rather than firing everything through instant messenger. When setting up meetings, consider a video call, especially if you have a remote team that you want to bring together.
Wondering where to get the details of your colleagues? Use your organizational chart to search by name or role to get people’s contacts and see if they are available. This employee directory is where all new recruits go when they begin, right before they check your knowledge bank stored in your Drive.
Your company intranet will feature news and announcements as well as task-specific updates to get your day off to the right start. Use the intranet to submit things like holiday requests which can be automatically approved to save on time.
Project management is one of the most popular features of the Bitrix24 free groupware online platform. Organize your projects from start to finish, and keep all of your participants in the loop every step of the way. You can assign a responsible person for each task within your project, as well as participants and observers.
Everybody involved receives notifications and updates on their dashboard and you have a range of displays for the project itself. Try Kanban boards to show everybody what is in progress, what is left to do, and what is completed.
Keep a handle on your timekeeping with Bitrix24’s free groupware online software. You can set deadlines on a Gantt chart so you don’t overload your team members. Your project management tools will alert you when a task is getting close to a deadline so you can act before you’re in trouble.
Time tracking gives you a good impression as to whether you’ve estimated your times correctly. They come in really handy for remote work or for freelancers who can log their hours and have no invoice problems at the end of the month.
With a cloud-based platform, you can store all your documents in one handy Drive online so your whole team can access them whenever they need to. Sure, there are times you want to keep documents for your eyes only, so restrict access rights and keep them to yourself.
Keep that Drive of yours nice and tidy with well-structured paths and a single version of each file. With collaborative documents, multiple people can work on the same page simultaneously as it saves automatically. Think you’ll need to find an old version? Click the revision history and you can go back in time through your document.
One of the beauties of groupware is that all your tools are linked together, and Bitrix24 is no exception. Our excellent CRM system keeps a record of all your interactions with your customers and you can use it to upload key documents from your Drive like call guides or product pricing.
After each call, you can set up a follow-up reminder in your calendar which itself will connect back to your future calls. With all your tools in one place, you save tons of time by avoiding the copy paste of plans from one app to another.
With Bitrix24, you get much more than free groupware online. You can take all your tools with you in your pocket with the Bitrix24 mobile app. This is a perfect way of staying in touch if you’re on the move or working with remote teams. Reply to instant messages, make phone calls, update your CRM, and manage your projects all from your iOS or Android app.
You can also use your mobile app as a way to remind yourself of meetings and tasks by setting alerts in your calendar so you never miss a beat!
Sign up for Bitrix24 today and see how free groupware online can boost your business. Over 9,000,000 companies have already got on board for a whole host of different reasons and after fixing their priorities, everybody finds new ways to enhance their working processes.
Our powerful groupware is a great addition to any company and you’ll be pleasantly surprised how easy it is to get started. If you find yourself stuck, consult the Bitrix24 training manual with courses on all the finer details, and check out our YouTube channel for quick guides.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
For more information about Bitrix24, head over to our training courses. We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools. To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.