Free PSA Software

Need free PSA software? You just found it. Bitrix24 comes with over 35 free tools, including project and employee management, work time planning, time tracking, client management (CRM), document management, shared calendars, workflow automation, and much more.

Bitrix24 is professional services automation software available online (as cloud SaaS) and on-premise (with full source code access). It works as a virtual office where employees can freely communicate through chats, calls and videoconferences in the intranet space. There is, like in any social network, newsfeed with commenting, likes and picture attachments. Posts can have levels of publicity and are visible only to relevant users, for example, included in a particular work/project group or just mentioned as receivers.

There is a simple employee directory, and every user has a customizable profile. Clients and freelance workers can be added via extranet and get limited access to tasks, calendars, chats and other places. Generally, any access rights can be customized for every tool in Bitrix24.

Task and project management modules allow having an unlimited number of tasks, set deadline dates and even track time needed to get them done. And everyone can find a suitable format with regular lists, Gantt chart or Kanban options. All tasks can be ranked depending on what matters to the user – deadline, responsible person, task creator and other factors.

And because there are CRM and calendar integration, you will be able literally to schedule what you going to do with the inclusion of tasks and even CRM leads. Like, if you need to make appointments with several clients, you can add their cards to tasks and set events in your calendar. And every user can create several calendars for private, group or company usage. Same with task or projects boards and documents.

CRM, by the way, is fully featured and free. There is an in-build contact center with telephony and other integrations. All incoming messages or calls automatically get lead cards or add to a timeline of existing elements. You can run email marketing campaigns, use live chat widget for 24/7 support or set generator of web forms of any kind.

There are actually a lot of things you can do with our PSA software. Why don’t you try it on your own? There is a free plan for up to 12 users, and all paid subscriptions have fixed price and number of users. In addition, there is a free 30-days trial of all premium features.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

P.S. If you share this page in Facebook or Twitter with hashtag #bitrix24, you'll automatically get a chance to win a 12-month subscription for Bitrix24 Professional ($2400/yr value)

Basic features

  • Free for 12 users
  • Unlimited user pricing
  • Cloud or self-hosted
  • Intranet and extranet access
  • Mobile apps (iOS and Android)
  • API, apps, integrations, open-source code
  • More than 35 PSA tools

Task management

  • Unlimited projects and workgroups
  • Unlimited tasks
  • Subtasks, checklists
  • Responsible persons
  • Efficiency tracking
  • Time tracking
  • Exclusion of weekends and holidays
  • Gantt chart
  • Kanban
  • More

Time management

  • Clock-in/Clock out
  • Time tracking
  • Hour billing
  • Flexible worktime settings
  • Employee workload planning
  • Personal, group and shared calendars
  • Work reports
  • More

Employee management

  • Employee directory
  • Customizable profiles
  • Org chart
  • Departments & Workgroups
  • Leave requests
  • Employee profiles
  • Intranet
  • HRMS
  • More

Client management

  • Fully-featured CRM
  • Unlimited client base size
  • Unlimited invoices and quotes
  • Auto-generation from incoming messages and calls  
  • CRM access rights
  • Product catalog
  • in-built telephony
  • Email marketing
  • Website creator 
  • Online store
  • Online payments
  • More

Business process automation

  • Document approvals
  • Expenses approvals
  • E-Orders
  • Helpdesk
  • Visual business process designer
  • Records management
  • More

Document management

  • Online storage
  • Multiuser online editing
  • Offline editing
  • Personal, company, group drive
  • Google, Office 365, MS Office, Pages, Open Office, etc
  • Document sharing
  • File locking
  • File syncing across devices
  • More

Collaboration and communications

  • Client access (extranet)
  • Social network space
  • Email server
  • Virtual PBX
  • Chats
  • Calls
  • Videoconferencing
  • Mobile messenger
  • More

Bitrix24 manuals are available at training.bitrix24.com. We also have a great YouTube channel that covers every aspect of Bitrix24 apps, from sales to planning to communications to document management. To download self hosted editions of Bitrix24 that can be installed on your own server and come with open source code access, please visit Bitrix24 Self Hosted page.

7,000,000+ organizations have chosen Bitrix24