The Best Business Database Software with CRM

Effective database software will keep all important company information organized and securely stored. Bitrix24 CRM is integrated with telephony, messengers, social networks and email. Available both in cloud and on-premise formats. You can access your databases from any web browser, from the Bitrix24 desktop app or mobile app (which is available in two versions, iOS and Android).

Using Bitrix24 as a Free Database Software for a Small Business

Bitrix24 is not exactly database software for a small business. It is a versatile solution that comes in equally handy for startups, mid-scale organizations and large enterprises. It offers unlimited data storage. It will be easy for you to import valuable information from other sources, be it Excel or a CRM. Every card will have an automatic timeline of interactions and will contain all information linked to the particular subject.

Bitrix24 CRM is integrated with telephony, messengers, social networks and email. When you get a call or message from a particular customer, information about it will be automatically added to this person's record in a CRM. If it is a new client and your database does not contain their contacts yet, a new lead will be automatically generated and saved in your database (premium). You will be able to make phone calls and reply to emails right through the CRM. The system will save all your text messages and record your calls as mp3 files.

Bitrix24 is available both in cloud and on-premise formats. You can access your databases from any web browser, from the Bitrix24 desktop app or mobile app (which is available in two versions, iOS and Android). This product has a sleek interface and extremely intuitive navigation. If needed, you can customize access rights for each of your staff members.

Over 10 million companies from all over the world rely on Bitrix24. The sooner you install this functional and reliable database software, the quicker you will be able to assess its multiple benefits.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic Features

  • Unlimited records
  • Free 5GB online storage
  • Email marketing
  • Contact center
  • Customizable fields
  • Quotes & invoices
  • Call center
  • Cloud or self hosted (open source code access)
  • Free mobile CRM iOS and Android
  • Free integrations (RestAPI)

Fully Featured CRM

  • Free unlimited customer database
  • Customer history
  • Leads, Contacts, Companies, Deals
  • Multiple customer managers with access rights for each
  • Flexible forms with custom fields
  • Customer birthday reminders
  • Free unlimited product catalog

Unlimited Contact Center

  • Unlimited client base
  • Leads, Contacts, Companies, Deals
  • Quoting and invoicing
  • Websites templates
  • CRM forms
  • Live chat 24/7
  • Multichannel communications

Powerful Analytics

  • Custom reports
  • Dashboards
  • Sales pipeline
  • Sales funnel
  • Expected sales
  • Agent activity reports
  • Unpaid invoices
  • Lead sources (marketing channels)
  • Learn more

Collaboration and Communication

  • Knowledge management
  • Company structure
  • HR tools
  • Project and workgroups
  • Document sharing and processing
  • Configurable access permissions (creation, editing, viewing, publishing)
  • Clocking in/out, time management
  • Unlimited free task management
  • Workload management
  • Calendars and scheduling
For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
10,000,000+ organizations have chosen Bitrix24