Effective knowledge management is a vital part of any company or business but what is a knowledge management system? Knowledge management system is the process of gathering information or documents, organizing them, and making them accessible to those who need them.
Let’s start with some knowledge management system examples, a common example of knowledge management is a company or project knowledge base, which Bitrix24 offers completely free. A company knowledge base is a central repository within your company where you can find and retrieve any information or documents that are needed.
This information can be important data and documents or as simple as, instructions on how to clean the coffee machine. The same applies for a project/workgroup knowledge base. If you are working on a project with freelance workers and need certain documents filled out, create a knowledge base within that workgroup/project and have those documents accessible to your freelance team. Knowledge management systems example such as Mind Map, online document storage, social knowledge sharing, are all free tools offered inside of Bitrix24 that will help your knowledge management system.
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For more information about Bitrix24, head over to our training courses. We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools. To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.