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10 Steps to Handle an Angry Customer
Here is a step-by-step guide to dealing with an unhappy, even irate customer without losing your cool… or losing the customer.
Digital Nomads - Your Guide to The New Way of Life
Have you ever heard about digital nomads or maybe thought of becoming one of them? Here we’re telling about life of digital nomads and what benefits it has.
Top Free Accounting Software For 2018
If you’re starting a business, you’ll need accounting software. Here are our top three picks for free accounting software that you can use on your computer or mobile devices.
The Most Essential Rules of Customer Service Communication
We prepared a list of rules Bitrix24 success team uses to communicate with customers. These rules will make you an effective communicator and level up customer service communication in any company.
Free. Unlimited. Online.
Bitrix24 is a place where everyone can communicate, collaborate on tasks and projects, manage clients and do much more.
Why Emotional Intelligence Is a Key Success Factor in Business Today
Here’s how raw genius hardly stands a chance when well-managed emotion is in the room, and why companies should learn to harness the power of emotionally intelligent people.
How to Assemble A Customer Success Team From Scratch
We’ll now try to define what it means for the customer success teams. We’re assembling our own as we speak, and we’re eager to tell you what we’ve learned.
Why Customer Success is the Driving Engine for Growth: Overview
A thriving company, people say, depends on happy customers. It’s a classic case of cause and effect, really – if there’s no satisfaction for them, there’s no success for you.
Customer Relationship Management 101: Get To Know the Most Used CRM Terms
To help you master the jargon and employ the best CRM solution, we’ve compiled a list of frequent terms and phrases used by experts and providers.
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