Business development

10 Steps to Handle an Angry Customer

10 Steps to Handle an Angry Customer

Here is a step-by-step guide to dealing with an unhappy, even irate customer without losing your cool… or losing the customer. 
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Business development
Digital Nomads - Your Guide to The New Way of Life

Digital Nomads - Your Guide to The New Way of Life

How many people have you met who ditched the 9 to 5 lifestyle and went on to explore the world? There are thousands of people who share such dramatic life stories and encourage others to take a risk....
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Business development
Top Free Accounting Software For 2018

Top Free Accounting Software For 2018

If you’re starting a business, you’ll need accounting software. Here are our top three picks for free accounting software that you can use on your com...
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Business development
The Most Essential Rules of Customer Service Communication

The Most Essential Rules of Customer Service Communication

We prepared a list of rules Bitrix24 success team uses to communicate with customers. These rules will make you an effective communicator and level up customer service communication in any company.

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Business development
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Bitrix24 is a place where everyone can communicate, collaborate on tasks and projects, manage clients and do much more.
Why Emotional Intelligence Is a Key Success Factor in Business Today

Why Emotional Intelligence Is a Key Success Factor in Business Today

Here’s how raw genius hardly stands a chance when well-managed emotion is in the room, and why companies should learn to harness the power of emotionally intelligent people.

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Business development
How to Assemble A Customer Success Team From Scratch

How to Assemble A Customer Success Team From Scratch

Bitrix24 is big on definitions. It’s not because we prefer formality or take pleasure in officialism, but because we believe that things should be simple and clear. For every what, we like to know wh...
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Business development
Why Customer Success is the Driving Engine for Growth: Overview

Why Customer Success is the Driving Engine for Growth: Overview

A thriving company, people say, depends on happy customers. It’s a classic case of cause and effect, really – if there’s no satisfaction for them, there’s no success for you.

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Business development
Customer Relationship Management 101: Get To Know the Most Used CRM Terms

Customer Relationship Management 101: Get To Know the Most Used CRM Terms

To help you master the jargon and employ the best CRM solution, we’ve compiled a list of frequent terms and phrases used by experts and providers.

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Business development