Blogs

Connect Your Online Store to the Sales Intelligence

You can connect your online store (even if it's not a Bitrix24 Online Store) to the Sales Intelligence.

CRM

New Customized Helpdesk Options For Bitrix24 CRM Users

Our friends and Gold partners from Make Interactive have released a new version of their helpdesk.

CRM

Sales Intelligence in Bitrix24

Sales Intelligence shows which source of traffic converts into sale inside CRM, how much money is spent on marketing campaigns and how effective marketing channels are.

CRM

Recycle Bin in Bitrix24 CRM

Now all deleted leads, deals, contacts and companies first get into the recycle bin. Any CRM element can then be permanently deleted or restored from the recycle bin.

CRM

Bitrix24 is a place where everyone can communicate, collaborate on tasks and projects, manage clients and do much more.

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Simple CRM mind map

CRM may mean totally different things for different people. We’ve compiled a ‘CRM mindmap’ so that you are able to understand all capabilities available to Bitrix24 users.

CRM

How to Help Your Team Get Better at Customer Service

Customer service is an essential part of business, not a back-up plan. Everyone on your team, no matter what their role, can benefit from developing their customer skills.

CRM

Observers in Bitrix24 CRM Leads and Deals

New in CRM: Observers in Leads and Deals

You can add observers to a lead or a deal and observers will be able to view the CRM element, send and read messages in the chat of the element.

CRM

New in CRM: Webforms and Booking Resources

You can create a CRM webform and add “Book a resource” field to it. Your customers will be able to fill this form and your resources will be booked automatically.

CRM