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Connect Zoiper Softphone to Bitrix24

Connect Zoiper Softphone to Bitrix24

We are happy to inform you that now it is possible to connect Zoiper softphone to Bitrix24. Learn how to save big on call center services with Bitrix24.
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Contact center
Connect Apple Business Chat to Bitrix24

Connect Apple Business Chat to Bitrix24

You can now connect Apple Business Chat to your Bitrix24. Thanks to this option you can easily process clients' messages sent via iMessage directly inside your Bitrix24 account.
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Contact center
Convert Personal account to Business account on Instagram

Convert Personal account to Business account on Instagram

Now you can convert your Personal Instagram account to Business Instagram account in several simple steps.
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Contact center
Best helpdesk software tools for 2020

Best helpdesk software tools for 2020

You definitely can’t do customer support like it’s 1998, so many are wondering, what are the top helpdesk solution options to choose from today.
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Contact center
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Bitrix24 is a place where everyone can communicate, collaborate on tasks and projects, manage clients and do much more.
Bitrix24 Open Channels updates

Bitrix24 Open Channels updates

We've updated Open Channels in Bitrix24 Contact Center. Now the process of collecting enquiries and distributing chat sessions among agents is even more convenient.
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Contact center
Connect WhatsApp to Bitrix24

Connect WhatsApp to Bitrix24

Process customer requests from WhatsApp Messenger directly inside your Bitrix24 account.
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Contact center
Connect WeChat to Bitrix24

Connect WeChat to Bitrix24

Handle and store customer inquiries sent from WeChat Messenger directly inside your Bitrix24 account.
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Contact center
Call tracking: SIP PBX numbers

Call tracking: SIP PBX numbers

Bitrix24 Call Tracking allows using SIP PBX numbers (SIP connector required). Bitrix24 automatically adds the detected number to the Sales Intelligence > Call tracking section.

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Contact center