How To Handle Repeat Sales In Bitrix24

2 min read
Vlad Kovalskiy
June 22, 2023
Last updated: June 15, 2023
How To Handle Repeat Sales In Bitrix24
Build customer loyalty and encourage repeat purchases with Bitrix24 CRM. Use Bitrix24 Marketing tools to attract repeat customers and make them stick around with our multichannel Contact Center.

Working with repeat sales in Bitrix24 CRM is easy. The CRM identifies the repeat customer automatically, generates a new lead or deal with a "repeat" label, and adds all client details to it.

As for repeat leads converted to deals, they may be labelled as repeat inquiries in case none of these deals have been closed won yet. After the first purchase made by the customer, future sales with them will be marked as repeat deals. Here is how to configure repeat sales in Bitrix24.

If you're using Simple mode for CRM (without leads), repeat deals will be created instead of repeat leads.

Use sales automation tools to keep repeat customers. Configure automation rules for repeat deals to move them between stages, run business processes, and more.
Most Popular
Enhancing Email Efficiency with Bitrix24 CoPilot Mail Assistant
Bitrix24 - A Game-Changer for Nonprofits - A Success Story from Teamexpansion
Bitrix24 CoPilot: Crafting Beautiful & Engaging Websites Made Easy
New Bitrix24 Helpdesk Channel on YouTube
New BI Builder In Bitrix24 CRM
You may also like
articles
webinars
glossary

Free. Unlimited. Online.

Bitrix24 is a place where everyone can communicate, collaborate on tasks and projects, manage clients and do much more.

Start for free
You may also like
Bitrix24 Automotive CRM Webinar
Bitrix24 Automotive CRM Webinar
1 min read
Live Webinars This February
Live Webinars This February
3 min read
Add YouTube Videos And Shorts To Your Bitrix24 Site
Add YouTube Videos And Shorts To Your Bitrix24 Site
1 min read