US Telephony24 is a Voice over Internet Protocol (VoIP) telephony solution built specifically for use within the Bitrix24 CRM. This solution provides a comprehensive Interactive Voice Response (IVR) with auto attendant and SMS capability, local presence, Smart Caller ID, a Robo dialer and a Predictive dialer. All voice calls and text messages automatically record and attach to the client record in the CRM, as well as a call/SMS log, along with call time and duration. Additional features, especially helpful in a call center or training environment, include Supervisor Call Whisper, Supervisor Call Takeover, and Agent Call Scripts.
Visit www.ustelephony24.com to watch a video demonstration, learn more about the features, and for pricing.