Tawk.to alternative

Using Bitrix24 as free Tawk.to alternative

Tawk.to is probably the most popular free live chat solution on the market right now. So why would anyone look for a free Talk.to alternative like Bitrix24? One word (or two) - omnichannel (omni-channel).

Live chat is great and there are people who love using it. But others prefer using phone. Some people would rather send an email or fill out a web form. It's also not uncommon for people to make the initial contact we Twitter, Facebook, Skype, Viber or another social network/messenger.

So why would you use one solution for live chat, another for telephony, third for email, forth for social network, when you can get ALL of those for free? Meet Bitrix24, a full featured free CRM and an omni channel contact center.

If that sounds overwhelming, start with our free website live chat widget. You can progress to email marketing, task management, collaboration and other Bitrix24 tools later on.

Another reason to use Bitrix24 as a Talk.to alternative is that Bitrix24 is available both in cloud and on-premise (with open source code access).

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Tawk.To

Bitrix24

Free users Unlimited 12
Free sessions Unlimited Unlimited
Website widget
Website not required ?
Routing rules
Canned responses Beta
Conversation transfer
Agent rating
After-hours form
Concurrent chats
Own branding ?
Chat history
Mobile chat
CRM included
Omnichannel
Video/Audio chat ?
Tasks & Projects
Source code ?
Mobile App
API
Marketplace

Tawk.To Pros

  • 100% free
  • Easy to use
  • Popular
  • Powerful

Tawk.To Cons

  • Just chat
  • No CRM
  • Limited collaboration
  • Limited support

Using Bitrix24 as Tawk.To alternative gives you the following advantages

  • 12 agents free
  • CRM
  • Omnichannel
  • Sales automation

All registered trade marks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials as of September, 2014. Information and features are subject to change. To report corrections, please contact us via email at info (at) bitrix24.com.

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