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Free Tawk.to alternative
What makes Bitrix24 better than 99% of other solutions on the market?
Using Bitrix24 as free Tawk.to alternative
Tawk.to is probably the most popular free live chat solution on the market. So why would anyone look for a free Tawk.to alternative like Bitrix24? One word (or two) - omnichannel (omni-channel).Live chats are great and there are people who love using them. But others prefer using phone. Some people would rather send an email or fill out a web form. It's also not uncommon for people to make the initial contact via Facebook, Instagram, Telegram or other social networks/messengers.
So why would you use one solution for live chat, another for telephony, third for email, forth for social network, when you can get ALL of those for free? Meet Bitrix24, a full featured free CRM and an omni channel contact center.
If that sounds overwhelming, start with our free website live chat widget. You can progress to email marketing, task management, collaboration and other Bitrix24 tools later on.
Another reason to use Bitrix24 as a Tawk.to alternative is that Bitrix24 is available both in cloud and on-premise (with open source code access).
| Features | Tawk.to | Bitrix24 |
| Free users | ||
| Free sessions | ||
| Website widget | ||
| AI Assistant | ||
| Routing rules | ||
| Canned responses | ||
| Agent rating | ||
| After-hours form | ||
| Concurrent chats | ||
| Own branding | ||
| Chat history | ||
| Mobile chat | ||
| CRM Integration | ||
| Omnichannel | ||
| Video/Audio chat | ||
| Task Management | ||
| Source code | ||
| Mobile App | ||
| API |
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
Tawk.to Pros
- 100% free
- Easy to use
- Popular
- Powerful
Tawk.to Cons
- Just chat
- No CRM
- Limited collaboration
- Limited support
Bitrix24 Advantages
- Multiple collaboration tools
- Omnichannel Contact Center
- Free professional CRM
- Website builder with templates
- Unlimited database and history of interactions
- AI Powered
See why content-customers love Bitrix24
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Telephony
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Workspace
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Integrations
Bitrix24 comes with several dozen integrations available in Bitrix24 Market. You can also create your own apps using our REST API.
All registered trade marks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials as of September, 2014. Information and features are subject to change. To report corrections, please contact us via email at info (at) bitrix24.com.