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Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get quotes, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI reports
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
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Tasks & Projects
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Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
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Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
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Sites & Stores
Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
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HR & Automation
HR & Automation
Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
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CoPilot
CoPilot
Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 Articles

Learn about the latest innovations and tried-and-true techniques to help your business grow.
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COVID-19 Economy: Businesses Booming Despite Lockdown
COVID-19 Economy: Businesses Booming Despite Lockdown
This article ignores the popular trend and takes an alternative look at the COVID-19 economy focusing on businesses that are actually thriving despite the lockdown. What’s their secret? How do they manage to pull it off? What can other businesses learn from their success? These are the questions answered in this article.
11 min read
Embracing the Post-COVID-19 World: Prepare for the Worst
Embracing the Post-COVID-19 World: Prepare for the Worst
It’s safe to say that the world is not going to be the same after the pandemic. How exactly? This article contains an analysis of the current trends and future predictions based on them.
12 min read
HR in the Modern World: 7 Trends You Need to Be Aware Of
HR
HR in the Modern World: 7 Trends You Need to Be Aware Of
The upcoming months and possibly years will present some of the biggest HR challenges we have ever faced. A large part of overcoming these challenges is identifying the major HR trends, analyzing their importance, and anticipating the changes they might bring, which is exactly what this study is about.
12 min read
Time Tracking and Time Management Software for Remote Teams
Time Management
Time Tracking and Time Management Software for Remote Teams
Managing time is challenging even for individuals who work remotely. But when it comes to managing time for remote teams, it is double the challenge. Are you up for it?
9 min read
10 Tools for Remote Work That You Need for Your Business
Remote work
10 Tools for Remote Work That You Need for Your Business
Switching to remote work is a challenge for large teams but know exactly what you need to take up that challenge.
9 min read
Top Free Mobile CRM Apps for Android and iOS
CRM
Top Free Mobile CRM Apps for Android and iOS
Are you tired of being chained to your desktop just to keep up with the team? Are you missing out on sales opportunities because you can’t bring your CRM with you on the plane? Here are our top picks for mobile CRM.
8 min read
Best Open Source CRM Software. Definitive Review for 2021
CRM
Best Open Source CRM Software. Definitive Review for 2021
Are you tired of getting locked in to vendor pricing? Unable to customize your CRM software to fit your enterprising business? Check out our top picks for open source CRM and see why open source is the way to go.
11 min read
Free Personal CRM Software Tools for 2021
CRM
Free Personal CRM Software Tools for 2021
Are you looking to streamline your personal workflow? Do you want to automate your life? Check out our top free personal CRM software tools.
9 min read
How to Choose Free and Low-Cost CRM for Non-Profits
CRM
How to Choose Free and Low-Cost CRM for Non-Profits
Are you tired of losing donors over trivial mistakes? Having difficulty keeping it all straight? Check out these top CRM for non-profits
8 min read
The Top Free and Paid Monday.com Alternatives
CRM
The Top Free and Paid Monday.com Alternatives
Are you a fan of Gantt charts? Do you wish project management programs were easier to learn? Check out our pick for top Monday.com alternative.
10 min read
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