We value time, so in Bitrix24 you can set up shortcuts almost everywhere. Let’s start from a very basic – task management tools. It takes time to set up every small detail in a task. Especially it’s annoying if tasks repeat often. So with Bitrix24, you can have task and project templates with subtasks, checklists, trigger activated tasks, even recycle bin, if you want to recover deleted task or project. You can even share your templates with other users, so they can use them too.
But that was basic. What else? In the contact center there is a whole bunch of shortcuts for telephony and other communications. There are autodialer, canned responses, voicemail, live chat widget, integration with bots and so on. CRM (that we also have) comes with automatization of sale processes like rules for leads and deals. Leads generation in the CRM system is also automated. From every contact that doesn’t exist in the CRM base, it automatically creates a profile. You can plan the whole business process of customer journey and set triggers for automated actions. Sales Intelligence module predicting your future profits on the basis of past results is all about automatics and algorithms helping you to save your money and time.
Bitrix24 is about effectivity for human processes too. HR tools keep track of such things as absence management, clocking, business trip or expense approvals, general (internal helpdesk) and purchase requests. There are also document approval, voting and many more features helping to ease company communication processes and keep them under control.
The platform is available in the cloud and on-premise. On-premise version comes with an open-source code. Cloud version has a free plan and a 30-day trial of all premium features. Unlike many competitors, all our plans have a fixed number of users, so at the end of month, your costs won’t miraculously get over your head. And our free trial is truly free, you won’t require a card to register.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
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Bitrix24 manuals are available at training.bitrix24.com. We also have a great YouTube channel that covers every aspect of Bitrix24 apps, from sales to planning to communications to document management. To download self hosted editions of Bitrix24 that can be installed on your own server and come with open source code access, please visit Bitrix24 Self Hosted page.