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Business process management doesn’t have to be difficult or painful. Bitrix24 makes it simple and easy to use. Your employees go on vacations, business trips, get sick or become parents. They need to send expense reports, receive reimbursements or put purchase requests in. Computers break down and printer cartridges have to be replaced. All of these business processes (Leave, Business Trip, Expenses, Purchase, General Helpdesk) are already built in Bitrix24, don’t require setup and are instantly accessible to all for your employees from the Activity Stream absolutely free of charge.
You can copy, modify or create brand you custom business processes from scratch using visual Business Process designer inside Bitrix24. You can create both sequential and state driven business processes. The object of business processes can be your employees, CRM entities, documents, tasks, calendar events, email messages and a few others. If you’d like to use Bitrix24 as for sales automation, please see this page. Don’t worry if you don’t have any coding skills, Bitrix24 partners can create/automate any custom business process for you.
Task creation can be triggered by business processes event (for example, task to Fedex contract can be created for a paralegal once document approval BP is completed). You can also create repeating and task templates. Task templates (like hiring or terminating employee, onboarding new client, participating in trade shows) are created for routine tasks that don’t recur at regular intervals. You can also create repeating tasks that will be created according to set schedule (daily, weekly, every 10 days, on the 10th of each month, etc).
The world is social and so should be your business process management. With social intranet at its core, Bitrix24 helps you continuously improve your business processes, receive employee feedback and generate ideas. You can create workgroups, hold video conferences, send instant messages to your co-workers, poll your employees, create mandatory announcements and manage your business processes from any Android or iOS based device.
If you’d like a one on one demo of Bitrix24 business process management capabilities, please call Bitrix24 partner in your region. Bitrix24 document management manual is here. If you decide to move your Bitrix24 account to your own server, please download self hosted Bitrix24 trial version here.