Free CRM with Dialer

Bitrix24 is 100% free CRM software with automatic dialer. Available in cloud and on-premise. Intelligent call routing, call recording, and other telemarketing tools.

IMPORTANT! As of January 1, 2021, telephony options are available only to Bitrix24 commercial plan users. Please see the Bitrix24 pricing page for current information.

Bitrix24 is a free CRM with an autodialer. Progressive dialer and IVR are currently being beta tested. As far as we know (and we’ve searched the entire internet), there is no other free dialer and CRM software that does as much as Bitrix24.

All phone calls in Bitrix24 are logged and recorded if needed. Incoming phone calls are routed to assigned managers automatically, clients don’t need to enter employee extensions, but these are supported as well. Bitrix24 works on computers, mobile devices (Android and iOS), desktop apps (Mac and Windows), VoIP and SIP phone sets, as well as softphones such as Zoiper – you simply decide an option that suits you best.

Bitrix24 CRM doubles as a virtual PBX, supporting call queues, call transfers, call recording, voice mail, call to all, call quality evaluation, on hold, phone hour settings, and other standard features. Call scripts, call back requests are supported via marketplace apps.

Toll free, local, international phone numbers can be rented for $4-$11/mo directly from inside Bitrix24 account in 43 different countries. You can also keep your current phone number and connect your PBX to Bitrix24 via a SIP connector.

Our phone rates are very competitive too, ranging from 1 to 3 cents per minute for most countries worldwide. API is available for integration with other services that provide VoIP services. Register now or check out videos and CRM manual for a quick start.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic Features

  • Unlimited users free
  • Custom quotes and invoice 
  • 5GB free online storage
  • Web based and on premise
  • Unlimited CRM records free
  • CRM Import/Export
  • Flexible access rights
  • Free mobile apps for iOS and Android
  • API and source code available

Best Free CRM

  • Leads/Contacts/Companies/Deals
  • Custom sales stages
  • Custom fields in CRM
  • Quotes and Invoices
  • Products and Product Catalog
  • CRM activity stream
  • Currencies and taxes

Import & Export

  • Excel & CSV
  • Email to lead
  • Call to lead
  • Web to lead (external web forms)
  • Manual entry
  • Mobile entry

Sales Automation

  • Custom workflows (business processes)
  • Email marketing
  • Access rights
  • Automatic lead assignment
  • Sales funnel
  • CRM reports
  • Tasks and documents
  • Calendar and scheduling

Call Center and Telemarketing

  • Incoming calls
  • Outbound calls
  • Rent local number
  • Rent toll free number
  • Use your number
  • Call recording
  • Call forwarding

For more information about Bitrix24, head over to our training courses. We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools. To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.

Be sure to check out other Bitrix24 tools:
9,000,000+ organizations have chosen Bitrix24