Modern CRM For Online And Hybrid Event Planners

Bitrix24 is a cloud CRM for event planning and management. Multiple calendars, mobile apps for iOS and Android, venue and vendor management. Improve engagement with event attendees with the help of 360-degree contact profile view and detailed relationship history.

   Best CRM for Event Planning 

Meet Bitrix24, the world’s most popular CRM for event planners and event managers. What makes Bitrix24 so great, beyond the fact that it doesn’t cost you anything to store unlimited records in our CRM?

First, you can use Bitrix24 for prospecting and gathering leads who might want to attend your event and use our marketing tools to convince them to attend. Second, you can manage your existing clients – send them emails, make phone calls, and do much more. Third, Bitrix24 CRM and product catalog let you manage vendors you work with including what services they offer, the rates they charge and much more.

In addition to that, our CRM and event management software comes with an extremely flexible shared calendar and planning system. You can create multiple calendars, assign employees who are allowed to schedule specific events or book venues, set event reminders, and use our event scheduler tool to identify time slots that work for everyone and prevent double booking. Need to place a web form on your website so that information from the forms lands in your CRM? Bitrix24 does that too.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic Features

  • Unlimited users free
  • Custom quotes and invoice 
  • 5GB free online storage
  • Web based and on premise
  • Unlimited CRM records free
  • CRM Import/Export
  • Flexible access rights
  • Free mobile apps for iOS and Android
  • API and source code available

Unlimited CRM

  • Leads/Contacts/Companies/Deals
  • Custom sales stages
  • Custom fields in CRM
  • Quotes and Invoices
  • Products and Product Catalog
  • CRM activity stream
  • Currencies and taxes


Import & Export

  • Excel & CSV
  • Email to lead
  • Call to lead
  • Web to lead (external web forms)
  • Manual entry
  • Mobile entry


Sales Automation

  • Custom workflows (business processes)
  • Email marketing
  • Access rights
  • Automatic lead assignment
  • Sales funnel
  • CRM reports
  • Tasks and documents
  • Calendar and scheduling


Call Center and Telemarketing

  • Incoming calls
  • Outbound calls
  • Rent local number
  • Rent toll free number
  • Use your number
  • Call recording
  • Call forwarding


For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
Be sure to check out other Bitrix24 tools:
12,000,000+ organizations have chosen Bitrix24