If you are looking for a good cloud CRM with lead management, Bitrix24 is exactly what you need. The definition of lead management process is simple - a series of steps that help you convert a potential client into a paying customer.
What lead management tools are available in our CRM? First, lead capture. Yes, you've got to get leads somehow inside your CRM, and hopefully the entire process will be automatic (web to lead, email to deal, call to lead, social to lead, etc - they are all supported). Then comes lead enrichment, gathering as much data about your potential customer as possible.
Then you have to distribute leads between your sales agents. Then you have to qualify or score leads, identifying prospects who are most likely to buy. You'll probably want to run automated marketing campaigns on your leads at this point as well. It could be a series of emails or Facebook/Adwords campaigns targeting specific leads at specific stage in their lifecycle.
You'll need sales tools for your leads, such as quotes, invoices or product catalog. Finally, it all ends with lead analytics - trying to identify most profitable lead sources, analyzing bottle necks in your sales funnel and understanding your sales pipeline.
Yes, Bitrix24 has all those features. It's not CRM vs Lead Management, and CRM with Lead Management. Because Bitrix24 is fully customizable and has on premise software editions
with open source code assess, any custom CRM lead management process can be implemented
and most common lead management automation scenarios are already implemented
Lead Management + Lead Capturing Tools
If you are looking for good lead capture tools, you'll love Bitrix24, because we have all the tools you need in one place. Lead capture forms and lead capture pages? Check. Email lead capture? Got that. Lead capture from social networks and popular messengers? Absolutely. Phone number capture? No problem.
Not only Bitrix24 captures leads for you, it's actually a full featured CRM system. You can distribute leads among your agents, run lead nurturing campaigns, score leads, push leads through your sales funnel, convert leads to contacts, deals, quote and invoices - and that's not even half of what Bitrix24 CRM does for you. We even have mobile lead capture apps for iOS and Android.
Bitrix24 is a cloud CRM with several lead capturing tools. Unlike other cloud CRM solutions, Bitrix24 top plan offers unlimited users for CRM.
CRM with lead capturing tools is a comprehensive solution for managing your entire agency - not just sales and clients, but tasks, projects, time, and documents. Register today and take your business to the next level with Bitrix24.
* As of August 1, 2021, this feature is only available for selected plans.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.