CRM With Lead Management

Bitrix24 is a cloud CRM that offers the ability to capture and manage leads.

If you are looking for a good cloud CRM with lead management, Bitrix24 is exactly what you need. The definition of lead management process is simple - a series of steps that help you convert a potential client into a paying customer.

What lead management tools are available in our CRM? First, lead capture. Yes, you've got to get leads somehow inside your CRM, and hopefully the entire process will be automatic (web to lead, email to deal, call to lead, social to lead, etc - they are all supported). Then comes lead enrichment, gathering as much data about your potential customer as possible.

Then you have to distribute leads between your sales agents. Then you have to qualify or score leads, identifying prospects who are most likely to buy. You'll probably want to run automated marketing campaigns on your leads at this point as well. It could be a series of emails or Facebook/Adwords campaigns targeting specific leads at specific stage in their lifecycle.

You'll need sales tools for your leads, such as quotes, invoices or product catalog. Finally, it all ends with lead analytics - trying to identify most profitable lead sources, analyzing bottle necks in your sales funnel and understanding your sales pipeline.

Yes, Bitrix24 has all those features. It's not CRM vs Lead Management, and CRM with Lead Management. Because Bitrix24 is fully customizable and has on premise software editions with open source code assess, any custom CRM lead management process can be implemented and most common lead management automation scenarios are already implemented.

Lead Management + Lead Capturing Tools

If you are looking for good lead capture tools, you'll love Bitrix24, because we have all the tools you need in one place. Lead capture forms and lead capture pages? Check. Email lead capture? Got that. Lead capture from social networks and popular messengers? Absolutely. Phone number capture? No problem.

Not only Bitrix24 captures leads for you, it's actually a full featured CRM system. You can distribute leads among your agents, run lead nurturing campaigns, score leads, push leads through your sales funnel, convert leads to contacts, deals, quote and invoices - and that's not even half of what Bitrix24 CRM does for you. We even have mobile lead capture apps for iOS and Android.

Bitrix24 is a cloud CRM with several lead capturing tools. Unlike other cloud CRM solutions, Bitrix24 top plan offers unlimited users for CRM. 

CRM with lead capturing tools is a comprehensive solution for managing your entire agency - not just sales and clients, but tasks, projects, time, and documents. Register today and take your business to the next level with Bitrix24. 

* As of August 1, 2021, this feature is only available for selected plans. 

Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

P.S. If you share this page in Facebook or Twitter with hashtag #bitrix24, you'll automatically get a chance to win a 12-month subscription for Bitrix24 Professional ($2400/yr value)

Basic Features

  • Unlimited records
  • Free 5GB online storage
  • Email marketing
  • Contact center
  • Free customizable fields
  • Quotes & invoices
  • Free call center
  • Cloud or self hosted (open source code access)
  • Free mobile CRM iOS and Android
  • Free integrations (RestAPI)

CRM for Lead Capture

  • Contact management
  • Core CRM & Full Sales Cycle Management
  • Custom forms and fields
  • Lead distribution among agents
  • Sales funnel
  • CRM reports
  • Business Processes (Workflow Automation


Unlimited Sales Tools

  • Quotes and Invoices
  • Products and Product Catalog
  • Currencies and taxes
  • Online call center
  • Email marketing
  • Mobile CRM


Task Management

  • Workgroups/Projects
  • Tasks and subtasks
  • Checklists
  • Task templates
  • Recurring tasks
  • Time tracking
  • Gantt chart
  • External users (extranet)


Document Management

  • Online storage (5GB to Unlimited)
  • Online editing
  • File sharing
  • Download links
  • File access rights
  • Cloud-PC-Mac-iOS-Android sync
  • Document approvals
  • Learn more


For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
Be sure to check out other Bitrix24 tools:
10,000,000+ organizations have chosen Bitrix24